L&D Officer

1 month ago

Warwick Warwickshire, United Kingdom Hamlin Knight Full time

Our client a reputable and forward thinking membership body based in Warwick are seeking a Training Officer for their fun and friendly team. This role will be full time Monday to Friday with hybrid available after probation/training period. The primary focus of the role is to work with subject matter experts and trainers to develop training materials that support a range of courses delivered at foundation, intermediate and advanced levels. The courses developed support and attract student members, professional members and their colleagues to develop their professional competency levels supporting both regulated qualifications and ongoing knowledge and skills development for CPD purposes.
Courses developed embrace a range of delivery methodologies including a combination of traditional classroom settings, e-learning modules, and other innovative methods to cater to a diverse audience ensuring the very best quality in both content and delivery.
Supervision of Training development team:
Setting targets and monitoring performance in the development team.
To plan and review the annual calendar of Academy training courses, including scheduling dates and sessions and organising resources and trainers.
Organise the set up of all training courses, including delegate lists, course materials and virtual classrooms.
Training Programmes:
Support the evaluation of training effectiveness including feedback loops with learners, subject matter experts, and other stakeholders to continually enhance the quality of training programs.
Work with regulatory and awarding bodies to accredit training programmes
Manage the development of training materials following a quality assurance process to ensure courses are current, fit for purpose and meet the needs of industry with a commitment to staying abreast of industry trends, incorporating learner feedback, and regularly updating training content.
Annually, or as required following changes to industry practices or processes, review the training materials with subject matter experts to ensure the training materials reflect current practices, processes, legislation and are fit for purpose.
Proof read and edit to support branding requirements of materials
Link with Events and commercial team, industry suppliers and internal staff members to coordinate and deliver webinars ensuring that effect planning is maintained to support wider course offerings.
Gather intelligence and feedback from these events to support new course delivery opportunities.
Attend conferences to promote the availability of CPD training activities and student learner programmes leading to qualification and professional body membership where required.
Oversee the operational needs of corporate partners, acting as satellite training centres, ensuring their compliance with Awarding Organisation requirements.
Providing customer service back up support across key functions within the PMA team, including but not limited to, telephone and email cover.
Proven track record of training program development & management across a range of methodologies.
Comfortable with technology including and managing a Learning Management System and virtual learning environment platforms.
Exceptional organisation, planning and time management skills.
Demonstration of continuous learning to stay abreast of industry trends in education and training.
Ability to provide feedback on performance.
Experience of working for a training provider with understanding and demonstrable experience of relevant operational processes (essential).
Comfortable with the use of Microsoft office packages including Experience of trainer co-ordination and course planning (desirable).
Qualification/s in education or training e.g. Level 4 Certificate in Education and Training, Train the trainer or equivalent (desirable)
Experience of quality assurance systems and processes (essential).

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