Business Manager

1 month ago


Plymouth, United Kingdom Ian Williams Ltd Full time

Ian Williams, seek a Commercial and Operations Manager to join and lead one of our established businesses in Plymouth. Originating as a humble family-run painting business, Ian Williams has upheld its core values throughout its 78 years. With 32 businesses across England and Wales, including 12 painting units, we take pride in nurturing our painters, boasting over 50 years of dedicated service and our apprentices winning prestigious awards.


We are seeking a dynamic Commercial and Operations Manager who embodies our core values and possesses the ability to foster talent, guiding our team towards success. This pivotal role will be instrumental in driving the growth and excellence of our business and painting product.


This opportunity would suit an individual with a proven track record in commercial and operational expertise, coupled with a balance of drive, empathy and a history of building a successful and motivated team. Additionally, possess the confidence and ability to attract new clients, nurture existing relationships, and build new ones.


At Ian Williams, we really value our employees and offer an exceptional benefits package:

  • Be part of a company profit share scheme (12% secured last year)
  • Car allowance of £8,500 with an outstanding private mileage scheme
  • Let us help you prepare for your future with an employer pension contribution of up to 10%
  • Annual leave, with the opportunity to buy up to 5 days or sell up to 3 days per year
  • Private medical insurance, permanent health insurance and life insurance
  • Access to an employee assistance program to support employee’s health and wellbeing.


The Operations and Business Manager role will involve:

  • Developing and nurturing your team is critical to the success of this business, identifying talent to nurture and drawing on individuals’ skills that will benefit your business.
  • You enjoy applying your interpersonal skills in order to secure key client relationships and lead by example to deliver a high-quality service, and secure extended business as well as new business.
  • As manager of the unit, you take responsibility for the business budget and P&L, working with your commercial team.
  • You will lead and work with your operational team to drive high levels of productivity and ensure that work is delivered to a high quality.
  • Aware of the targets and expectations on each contract your business is responsible for, you ensure your business is always delivering in terms of safety and quality.
  • You will lead the commercials with financial reporting processes and procedures for monthly and Quarterly reviews, collaborating with the General Manager.


What will you bring as Operations and Business Manager?

  • Demonstrable ability to manage, motivate and influence workforce behaviours
  • Managing teams, contributing to business plans and profit and loss reporting of budgets up to a value of £5m
  • Significant leadership/management experience in a similar role
  • Demonstrable experience of being competent to influence in both commercial and operational aspects of a business
  • Be able to demonstrate success in developing and securing new business
  • Experience of managing client and contract KPIs to a consistently high level
  • Sound knowledge of current HSE legislation and experience of ensuring onsite compliance.


Additional benefits:

  • Annual pay reviews
  • Enhanced maternity/ paternity pay
  • Training and development opportunities
  • Trade discounts from our preferred suppliers for you and your friends and family
  • Specsavers vouchers
  • For information on all other additional benefits, please visit our website.


About Ian Williams Ltd

Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages.

We reserve the right to shortlist prior to the closing date based on application volumes.


Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams—it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity and all other characteristics that make us different.

Ian Williams Ltd will use applicants details for recruitment purposes only. For more information please read our Candidate Privacy Notice located at our website.


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