Operations Support Coordinator

1 month ago


West Midlands, United Kingdom Gleeson Recruitment Group Full time

GRG are delighted to be partnering with a thriving organisation, who are looking to expand their team We are seeking a highly motivated and organised Operations Support Coordinator to join their Birmingham offices, on a full-time, permanent basis. The role is required to be in office, Monday - Friday and is paying between £24K-£28K.

This is a fantastic opportunity for someone with a background in help-desk, customer service, retail, or property who is looking to build on their administrative and customer support skills. You will play a crucial role in supporting the operations team, ensuring smooth processes and providing exceptional customer service through telephony & written support.

Key Responsibilities

  • Provide high-quality customer service via telephone, handling queries, issues, and providing timely solutions.
  • Assist with day-to-day administrative tasks, including managing schedules, preparing documents, and coordinating operational activities.
  • Competently use CRM systems to track customer interactions, update records, and ensure all relevant information is logged accurately.
  • Support the operations team in various tasks, helping to streamline processes and improve overall team efficiency.
  • Maintain and organise files, documents, and records to ensure smooth operational work-flow.
  • Liaise with internal teams and external stakeholders, ensuring effective communication and swift resolution of any operational issues.

We are seeking a proactive, detail-oriented individual with a strong background in customer service and administration. Ideally, you will have experience in help-desk support, retail, property management, or a similar environment. You will need to thrive in fast-paced settings and enjoy working collaboratively with colleagues to deliver exceptional service.

Essential Skills and Experience

  • Experience in customer service, help-desk, retail, property, or a similar field.
  • Strong administrative skills, with the ability to manage multiple tasks efficiently.
  • Excellent telephony skills, able to manage customer queries professionally and promptly.
  • Competent in using CRM systems to track and manage customer data.
  • A strong communicator with the ability to liaise effectively with both customers and colleagues.
  • Ability to work well under pressure and meet deadlines.
  • Previous experience in an operations support or help-desk role or similar.
  • Knowledge of the property sector or real estate is advantageous.



At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.



  • West Midlands, United Kingdom Gleeson Recruitment Group Full time

    Job Description GRG are delighted to be partnering with a thriving organisation, who are looking to expand their team! We are seeking a highly motivated and organised Operations Support Coordinator to join their Birmingham offices, on a full-time, permanent basis. The role is required to be in office, Monday - Friday and is paying between £24K-£28K. This...


  • West Midlands, United Kingdom Gleeson Recruitment Group Full time

    GRG are delighted to be partnering with a thriving organisation, who are looking to expand their team! We are seeking a highly motivated and organised Operations Support Coordinator to join their Birmingham offices, on a full-time, permanent basis. The role is required to be in office, Monday - Friday and is paying between £24K-£28K.This is a fantastic...


  • West Midlands, United Kingdom Calex UK Full time

    **Calex have a vacancy for an Operational Support Coordinator (Maternity Cover) working on the Jaguar Land Rover Contract.** This role is embedded within the Global Learning Services Team, part of Network Excellence - reporting into the Learning Services Operational Manager. The team are responsible for providing support to the market administrators on...


  • West Blatchington, Brighton and Hove, United Kingdom CREATIVE SUPPORT Full time

    Caregivers looking for a challenging yet rewarding role will find this position appealing. We are seeking a dedicated Support Services Coordinator to join our team at CREATIVE SUPPORT. In this role, you will be working closely with six clients with varying support needs who reside in individual flats on the premises in Chelmsford, Essex.About the JobThe...

  • Account Coordinator

    4 weeks ago


    Boston, East Midlands, United Kingdom Staffline Operations Full time

    Great opportunity to work as an Account Coordinator at our fast-paced Boston Office.The information below covers the role requirements, expected candidate experience, and accompanying qualifications.Staffline is recruiting for an Account Coordinator to work in Boston.Applicants will need to be flexible and mobile as they might be required to work between the...

  • Operations Manager

    3 weeks ago


    West Midlands, United Kingdom Social Care 2 Recruit Full time

    Operations Manager - Supported Living services. West Midlands Salary is Negotiable and Commision. My client is a supported living provider within the West Midlands and they are currently looking for a new operations manager to run supported living services. You will become a operations manager for new services ensuring the highest quality of care is...


  • West Midlands Combined Authority, United Kingdom InsideRight Full time

    InsideRight is seeking a highly skilled Manufacturing Operations Coordinator to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day running of our manufacturing operations.About the Role:The successful candidate will be responsible for coordinating production activities, ensuring that all...


  • West Midlands Combined Authority, United Kingdom Barhale Holdings Ltd Full time

    About Barhale Holdings LtdBarhale Holdings Ltd is a leading company in the industry, offering excellent opportunities for growth and development. As a Fleet Operations Coordinator, you will play a crucial role in supporting the fleet operation and contributing to its efficient management.


  • West Midlands Combined Authority, United Kingdom Orion Electrotech Full time

    Project Management RoleWe are seeking an experienced Senior Operations Coordinator to join our team at Orion Electrotech in Stratford On Avon. The successful candidate will have a background in operations management, with experience in coordinating complex projects.ResponsibilitiesCoordinate and manage multiple projects simultaneously, ensuring they are...

  • Operations Coordinator

    19 hours ago


    West Bromwich, Sandwell, United Kingdom AWD online Full time

    We have a fantastic new job opportunity for an Operations Coordinator at AWD online.As an Operations Coordinator, you will be responsible for supporting our operations team with administrative tasks, including order processing, record keeping, and customer communication.This is an exciting opportunity for someone looking to develop their skills in a...


  • Dudley, West Midlands, United Kingdom Creative Support Full time

    Job Description Are you a trailblazer in healthcare, driven by the desire to make a tangible impact on people's lives? Join us as a Team Leader across Brierley Hill, Dudley, where you'll oversee a range of services, from individualised personal budgets to complex healthcare needs. We cater to adults with learning disabilities, mental health issues, autism,...


  • West Drayton, Greater London, United Kingdom Premier Work Support Full time

    Premier Work Support is seeking a permanent Air Import Coordinator to join their team in Heathrow. This is an exciting opportunity for someone to work on import/export operations from start to finish, ensuring timely delivery of goods and maintaining accurate records.Key Responsibilities:Manage import/export processes, including documentation and compliance...


  • West Stow, United Kingdom Compass Point Recruitment Full time

    Job Title: Operations Coordinator Location: Bury St. Edmunds Type: Full Time, Permanent Salary: £28k - £32k (depending on experience) Compass Point Recruitment is proud to be working with an outstanding client based in Bury St Edmunds, seeking an Operations Coordinator to join their team within engineering solution specialist with locations across the...


  • West Midlands Combined Authority, United Kingdom How 2 Drive Full time

    About the Role:We are looking for a highly organized Procurement and Operations Coordinator to support our operations team at How 2 Drive. Your primary responsibilities will include administrative tasks in MS Excel and procurement software, as well as assisting in the creation and launch of client online ordering portals.You will also investigate and resolve...


  • West Midlands Combined Authority, United Kingdom Gleeson Recruitment Group Full time

    Gleeson Recruitment Group is seeking a proactive and detail-oriented Operations Support Coordinator to join our team in Birmingham.Job OverviewThis role is responsible for providing high-quality customer service and supporting the operations team in various tasks.Key ResponsibilitiesHandle customer queries and issues via telephone, providing timely and...


  • West Midlands, United Kingdom Simpson Judge Ltd Full time

    Project Coordinator/Project SupportLocation: West MidlandsHybrid - 1 day in the office + client site visits.Salary: up to £36kResponsibilities:You will be the point of contact for the client, using your knowledge to provide them with detailsrelating to project content, status and direction. You will work closely with the Project Lead tosuccessfully plan,...


  • West Midlands, United Kingdom Simpson Judge Ltd Full time

    Project Coordinator/Project SupportLocation: West MidlandsHybrid - 1 day in the office + client site visits.Salary: up to £36kResponsibilities:You will be the point of contact for the client, using your knowledge to provide them with detailsrelating to project content, status and direction. You will work closely with the Project Lead tosuccessfully plan,...


  • West Midlands, United Kingdom Simpson Judge Ltd Full time

    Project Coordinator/Project Support Location: West Midlands Hybrid - 1 day in the office + client site visits. Salary: up to £36k Responsibilities: You will be the point of contact for the client, using your knowledge to provide them with details relating to project content, status and direction. You will work closely with the Project Lead to...


  • West Midlands, United Kingdom Simpson Judge Ltd Full time

    Project Coordinator/Project SupportLocation: West MidlandsHybrid - 1 day in the office + client site visits.Salary: up to £36kResponsibilities:You will be the point of contact for the client, using your knowledge to provide them with detailsrelating to project content, status and direction. You will work closely with the Project Lead tosuccessfully plan,...


  • Wolverhampton, West Midlands (County), United Kingdom CV-Library Full time

    Job Summary:We are seeking a skilled Payroll Operations Coordinator to join our team in Wolverhampton. As a key member of our payroll department, you will be responsible for managing the smooth operation of our payroll systems, ensuring accuracy and efficiency in financial data processing.About the Role:The successful candidate will be responsible for:*...