Senior Reservations Coordinator
2 days ago
About Us
Golf Traveller is a luxury sector B2C and B2B golf tour operator and event organiser. Our management has long histories in golf, travel, hospitality and events and are seeking to change the way golf travel is presented and consumed. Our global client portfolio includes elite private clubs, leisure and golf tour operators, agents and concierge providers, HNW individuals, private family offices and corporate entities invested in golf.
Our offices are in London, St Andrews, Stockholm, Oslo, Singapore and Jakarta. We have ambitious plans for further growth and are looking for people with the same ambition to help us achieve them. Candidates should have travel industry experience, preferably in the luxury segment, an interest in golf and an understanding of its language.
About the opportunity
- Overseeing the administration of bookings, ensuring accuracy and efficiency.
- Managing bookings from initial inquiry to final delivery, ensuring adherence to the company’s standards for a premium customer experience.
- Serving as a key point of contact for supplier communications, negotiating rates, and maintaining strong relationships.
- Preparing and reviewing client-facing documents, ensuring all details are accurate and presented professionally.
- Supporting the Reservations Manager in refining processes and mentoring junior team members.
- 40 hours per week plus occasional seasonal overtime
- Reports to: Reservations Manager
- Location: St Andrews
What you can expect
- A very competitive salary, dependant on experience
- Workplace pension scheme
- 25 days paid holiday per annum
- Eligibility for company wide bonus and incentive schemes
- Monthly destination training by industry experts
- A brand new laptop
- Quarterly team outings
- Staff uniform (Peter Millar)
- Career development planning
- Exposure to international business in a fast growing company
If you have the below attributes, we want to hear from you
- Self starter, with a passion for travel and golf*
- Comfortable using digital tools to complete daily tasks
- Work well in a team
- Strong numeracy and communication skills - both written and verbally
- Professional telephone etiquette
- 4+ years previous experience
- Strong organisational skills and granular attention to detail
- Willingness to travel
- Analytical approach
- Ability to work autonomously when required
- Creativity
- Ambition & motivation to succeed
As a Senior Reservations Coordinator, you’ll play a pivotal role in creating bespoke itineraries designed to exceed the expectations of our luxury clientele. Golf remains at the heart of our offering, with access to the world’s finest courses forming the foundation of many itineraries. However, our commitment to exceptional service extends far beyond golf—delivering extraordinary experiences requires meticulous attention to detail and a deep understanding of the luxury traveler’s needs.
You will act as a leader within the reservations team, mentoring junior colleagues and sharing your expertise to ensure the highest standards of service. Building and maintaining strong relationships with suppliers and Destination Management Companies (DMCs) will also be a key responsibility, enabling us to offer exclusive and unique opportunities to our clients. Additionally, you’ll monitor and refine internal processes to ensure efficiency and consistency across all bookings.
Ideal candidates will have substantial experience in the luxury travel or hospitality industry, with an understanding of or interest in golf being an advantage. Strong commercial acumen, excellent communication skills, and the ability to manage multiple priorities are essential. We’re seeking a creative problem-solver with a passion for leadership, a commitment to delivering flawless customer experiences, and a desire to contribute to the growth and success of our team.
-
Reservations Coordinator
6 months ago
St. Andrews, United Kingdom Sports Travel Group Limited Full time**Job Specification: Reservations Coordinator** St Andrews, Scotland We’re looking for a highly organised team member with a desire to work in the travel industry and an interest in being exposed to an international business. The position will be office based, in St Andrews. **About Us** Sports Travel Group is a premium sector B2C and B2B tour operator...
-
Reservations Coordinator
1 week ago
St Andrews, United Kingdom Golf Traveller Full timeJob Description Job Specification: Reservations Coordinator St Andrews, Scotland We're looking for a highly organised team member with a desire to work in the travel industry and an interest in being exposed to an international business.The position will be office based, in St Andrews.About Us Sports Travel Group is a premium sector B2C and B2B tour operator...
-
Reservations Coordinator
2 days ago
St. Andrews, United Kingdom Golf Traveller Full timeAbout UsGolf Traveller is a luxury sector B2C and B2B golf tour operator and event organiser. Our management has long histories in golf, travel, hospitality and events and are seeking to change the way golf travel is presented and consumed. Our global client portfolio includes elite private clubs, leisure and golf tour operators, agents and concierge...
-
Senior Reservations Coordinator
2 days ago
Saint Andrews, United Kingdom Golf Traveller Full timeAbout UsGolf Traveller is a luxury sector B2C and B2B golf tour operator and event organiser. Our management has long histories in golf, travel, hospitality and events and are seeking to change the way golf travel is presented and consumed. Our global client portfolio includes elite private clubs, leisure and golf tour operators, agents and concierge...
-
Reservation Coordinator
5 months ago
Saint Andrews, United Kingdom Kohler Co. Full timeAbout Us The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care. We are an independently owned resort, forming part of Kohler Company, a leading global hospitality provider. To find out more about Kohler Co. please visit Why Join Our Team? With...
-
Reservations Coordinator
2 days ago
St Andrews, Scotland, Fife, United Kingdom Golf Traveller Full timeAbout UsGolf Traveller is a luxury sector B2C and B2B golf tour operator and event organiser. Our management has long histories in golf, travel, hospitality and events and are seeking to change the way golf travel is presented and consumed. Our global client portfolio includes elite private clubs, leisure and golf tour operators, agents and concierge...
-
Reservations Coordinator
2 days ago
Saint Andrews, United Kingdom Golf Traveller Full timeAbout UsGolf Traveller is a luxury sector B2C and B2B golf tour operator and event organiser. Our management has long histories in golf, travel, hospitality and events and are seeking to change the way golf travel is presented and consumed. Our global client portfolio includes elite private clubs, leisure and golf tour operators, agents and concierge...
-
St Austell, Cornwall, United Kingdom CV-Library Full timeCV-Library is seeking an experienced Reservations and Administrative Coordinator to support our hotel's front office team. The successful candidate will be responsible for handling reservations, room assignments, and other administrative tasks, while ensuring excellent customer service and efficient communication.The ideal candidate will have experience in...
-
Reservations Coordinator
19 hours ago
Saint Andrews, Fife, United Kingdom Valor Hospitality Seaton House St Andrews Full timeWe are seeking a customer-focused professional to join our reservations team at Valor Hospitality Seaton House St Andrews.As a Reservations Agent, you will be responsible for implementing strategies to maximize business growth, managing inventory controls, and converting enquiries into bookings.You will also be required to deliver exceptional customer...
-
Executive Reservations Coordinator
4 days ago
St John's Wood, Greater London, United Kingdom Danubius Hotel Full timeAbout the JobWe are seeking a highly organized and customer-focused Executive Reservations Coordinator to join our Sales & Marketing Team on a 9-month fixed-term contract. As a key member of our team, you will be responsible for supporting the Groups & Reservations function in both day-to-day operations and taking ownership for co-ordination and facilitation...
-
Reservations and Bookings Specialist
4 days ago
Saint Andrews, Fife, United Kingdom Golf Traveller Full timeJob DescriptionWe're looking for a skilled professional to join our team as a Reservations Coordinator. The ideal candidate will have previous experience in a commercial environment and excellent organisational skills.About Golf TravellerWe are a leading tour operator and event organiser in the golf industry. Our team is passionate about providing...
-
Reservations Team Member
6 days ago
Saint Andrews, Fife, United Kingdom Golf Traveller Full timeKey ResponsibilitiesAdministrating bookings and managing booking delivery to company standardsCommunicating with suppliers to ensure seamless customer experiencesPreparing documents and coordinating supplier contractsRequirementsPrevious work experience in a commercial environmentStrong organisational skills and attention to detailGood interpersonal skills...
-
Global Reservations Expert
2 weeks ago
St Annes, Lancashire, United Kingdom Clarify Consultancy Ltd Full timeWe are seeking a highly skilled and motivated Global Reservations Expert to join our team at Clarify Consultancy Ltd. As a Global Reservations Expert, you will be responsible for coordinating travel arrangements, providing exceptional customer service, and ensuring seamless travel experiences for our clients.**Key Responsibilities:**Process bookings,...
-
Golf Experience Coordinator
4 days ago
Saint Andrews, Fife, United Kingdom Golf Traveller Full timeAbout the RoleWe are seeking a highly organised and detail-oriented individual to join our Operations team as a Reservations Coordinator. This role will be office based in St Andrews, Scotland.Job OverviewAdministration of bookings and delivery of company standard for customer experienceBooking management and supplier communicationsDocument preparation and...
-
Operations Coordinator
6 days ago
Saint Andrews, Fife, United Kingdom Golf Traveller Full timeJob OverviewWe are seeking a highly organised and ambitious individual to join our Operations team as a Reservations Coordinator in St Andrews, Scotland. This role involves working closely with colleagues in Sales, Product, and Customer Experience to ensure excellent guest experience standards.About UsGolf Traveller is a premium B2C and B2B tour operator and...
-
HR and Recruitment Coordinator
7 months ago
St. Andrews, United Kingdom Kohler Full timeThe Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care. **Why Join Our Team?** With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great...
-
HR and Recruitment Coordinator
7 months ago
St. Andrews, United Kingdom The Old Course Hotel, Golf Resort and Spa Full time**About Us** The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care. **Why Join Our Team?** With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the...
-
Golf Tour Operations Manager
13 hours ago
Saint Andrews, Fife, United Kingdom Golf Traveller Full timeJob DescriptionAs a Senior Reservations Coordinator, your primary responsibilities will be to oversee the administration of bookings, ensuring accuracy and efficiency, managing bookings from initial inquiry to final delivery, and serving as a key point of contact for supplier communications.You will also prepare and review client-facing documents, ensuring...
-
Senior Sales Manager
3 weeks ago
St Andrews, United Kingdom Hbd Partners Full timeSenior Sales Manager Overview: To be responsible for the MICE market, within a designated territory, to stimulate business into the hotel and contribute to achieve the hotels budgeted group rooms and banqueting revenues.Managing your sales process in the Sales department including developing and helping to manage the Group Sales Coordinator and Executive.The...
-
Senior Engineering Coordinator
3 weeks ago
St Albans, United Kingdom ALDWYCH CONSULTING LTD Full timeSenior Engineering CoordinatorAldwych Consulting Ltd is seeking a Senior Engineering Coordinator to join their team. The successful candidate will be responsible for coordinating engineering activities, managing construction programmes, and engaging with stakeholders.The role involves creating detailed activity-based lists of sequential works with...