Case Handler

2 months ago


The City, United Kingdom Nashrock Insurance Recruitment Full time

About the Role:

We are seeking a dedicated and detail-oriented Case Handler to join our dynamic team in the City of London. As a Case Handler, you will play a pivotal role in managing claims from the initial notification through to the final settlement.


Key Responsibilities:

  • Claims Management: Handle claims efficiently from first notification to final claim settlement.
  • File Administration: Manage correspondence and file administration, ensuring timely registration and protection of time bars.
  • Expert Coordination: Appoint and oversee marine surveyors, survey agents, and other experts, ensuring high technical quality and service.
  • Investigation Liaison: Work closely with claimants to investigate the cause of damage and gather all necessary claims documentation.
  • Policy Interpretation: Interpret marine insurance policies and advise underwriters on their liability.
  • Settlement Recommendations: Provide underwriters with informed recommendations on the settlement of claims.
  • Status Reporting: Prepare and deliver periodic status reports to underwriters on open and settled claims.


Qualifications and Experience:

  • Previous experience in handling Marine claims - Preferably P&I
  • Strong understanding of marine insurance policies.
  • Excellent communication and organizational skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Attention to detail and a proactive approach to problem-solving.


What We Offer:

  • Competitive salary, negotiable based on qualifications and experience.
  • A supportive and collaborative work environment.
  • Opportunities for professional development and career progression.


If you are a motivated professional with a passion for maritime claims and a keen eye for detail, we would love to hear from you.



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