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Senior Infrastructure Engineer(Need Active SC Clearance)

3 months ago

East Kilbride, United Kingdom J&C Associates Ltd Full time

We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you.


Role: Senior Infrastructure Engineer(Need Active SC Clearance)

Contract Length: 6 months initial contract

Location: EAST KILBRIDE-3days per week


Key responsibilities

The Senior Infrastructure Engineer is a role within the IT Infrastructure Engineering team of IDD, reporting into the Lead Infrastructure Engineer. It is a 3rd line role responsible for the investigation, root cause analysis and resolution of incidents and problems that are escalated from 1st and 2nd line support teams. The successful candidate will be expected to produce Knowledge Based Articles (KBAs) to share resolutions to common issues and make recommendations on how to prevent future incidents. The 3rd line team is also responsible for the deployment and support of infrastructure components that underpin the Client's End User Device Platforms.


Essential skills and knowledge

• Microsoft Endpoint Manager (Intune) administration, including familiarity with Autopilot deployment and device enrolment, the ability to create and deploy applications, device configuration and endpoint security policies, operating system and application patching

• Windows and IOS end user device and operating system support

• The ability to support a Cloud based print solution

• Microsoft Entra ID administration and troubleshooting

• Administration, troubleshooting, and reporting on Cloud based Zero Trust Platform

• A collaborative approach to working both within the Infrastructure Engineering teams and with other DDaT functions as required


Desirable skills and knowledge

• Practical knowledge of Linux and Ansible

• Experience of SNMP and Agent based infrastructure monitoring

• End User device management and application delivery and lifecycle management using System Center Configuration Manager (SCCM)

• Installation, support, monitoring, and maintenance of Microsoft Technologies such as Active Directory, Group Policy, Exchange, PowerShell, DNS, DHCP, Certificate Services, ADFS, Failover Clustering

• Installation, support, monitoring, and maintenance of Server Operating Systems (Windows and Linux)

• Installation, support, monitoring, and maintenance of virtualisation technologies