Senior Key Account Manager

2 weeks ago

North Shields, United Kingdom Stangate Recruit Full time

Senior Key Account Manager

Location: North Shields

Salary: £55,000 + car allowance + bonus / commission


My client is the UK’s largest and leading provider of training for the oil and gas, wind and power industries, and a major player globally, whilst also making a significant impact on the wider and utilities sectors including gas, electric and water.


Their state-of-the-art industrial training facilities are located throughout the UK, providing sector leading safety, skills and technical training delivered by true industry experts. They offer a comprehensive portfolio of over 600 mandatory and optional skills, competency and safety courses endorsed by the world’s leading trade associations.


They are focused on allowing people to fulfil their potential, be better prepared and more confident in their job role to maximise their career opportunities. Ultimately, they want to make these industries safer, smarter, and more efficient through better training.


Role Overview


As a Senior Key Account Manager working within their Funded Learning division, you will be responsible for overseeing and nurturing client relationships to ensure satisfaction, retention, and growth specifically in funding pots from all over the UK.


Your primary focus will be on effectively engaging with relevant stakeholder and government entities looking after funding bootcamps, apprenticeships, greenskills and other funding ports.


You will also hold strategic commercial & account management responsibility for key stakeholders understanding their needs, and driving value through my client’s products and services, acting as a champion for their organisation.


  • Deliver against annual budgets
  • Work closely with General Manager, Scotland, to ensure effective delivery of strategic initiatives to meet and exceed annual sales budget
  • Act as the main point of contact for their funding bodies, addressing their needs and concerns to ensure client satisfaction
  • Build and maintain strong relationships with key decision-makers and stakeholders within your designated accounts
  • Understand client goals and objectives to provide tailored solutions
  • Identify growth opportunities within existing accounts and collaborate with cross-functional teams to implement strategies.
  • Generate leads for wider product streams to refer to relevant Business Development Manager product specialists
  • Meet and exceed sales targets and objectives, contributing to the overall growth and profitability of the organisation



Duties and Responsibilities


  • Provide relevant insights to leadership
  • Be part of key stakeholder groups to influence decision making
  • Review pipeline and CRM with the team and ensure timely progression of leads and opportunities to deliver growth within their account management teams
  • Develop and implement strategic account plans in collaboration with the sales and marketing teams
  • Monitor and analyse account performance metrics, identifying areas for improvement and growth
  • Maintain accurate and up-to-date records of sales activities, opportunities, and client interactions in the CRM system
  • Provide regular sales reports, forecasts, and market feedback to the management team.
  • Provide leadership and guidance to junior account management staff
  • Engagement and management of courses to be added to LARS
  • BFRS stakeholder engagement, identifying of new courses, clients and opportunities for ELCAS funding
  • Reviewing and making suggestions on regions or growth potential in funding or specific regions aligned to group growth strategy



Person Specification


My client’s values of Innovation, Collaboration and Excellence are at the heart of what they do and reflect what is important to them, how they operate and fulfil their vision.


You will have:

  • Results-driven approach with a focus on achieving and exceeding targets
  • Prior experience in funding claims and gaining access to funding pots
  • Solution orientated sales mindset, listening to customer challenges and pain points and tailoring solutions appropriate to meet needs
  • Strong understanding of training and workforce development needs within the core Training Services industries
  • Ability to work collaboratively in a cross-functional team environment.
  • Demonstrated ability to identify and qualify new Sales Qualified Leads (SQLs)
  • Strong negotiation and contract management skills
  • Leadership qualities with the ability to mentor and guide junior team members
  • Proven experience of gaining access to/managing funding learning commercially
  • Familiarity with training management systems, learning management systems (LMS), or related technologies would be a plus
  • Knowledge of government funding regulations, compliance requirements, and workforce development standards
  • Demonstrates a clear commitment to providing first class customer care / services
  • Proficiency in using CRM software, Microsoft Office Suite, and other sales and productivity tools

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