Deputy Engineering Team Manager

3 days ago


Haddenham, United Kingdom DAF Trucks UK Full time

DAF Trucks is a technology company and the premier commercial vehicle manufacturer in Europe. DAF is a wholly-owned subsidiary of PACCAR Inc, the global technology leader in the design and manufacturing of premium quality light, medium and heavy-duty commercial vehicles. PACCAR also designs and produces advanced diesel and electric powertrains, provides financial services and information technology and distributes truck parts related to its principal business. DAF Trucks in the United Kingdom and Ireland is the leading truck manufacturer, renowned for our commitment to quality, innovation, and customer satisfaction. Our Service & Engineering department plays a critical role in ensuring our trucks meet the highest standards of performance and reliability throughout their life-cycle.



We are seeking a dynamic and experienced Deputy Engineering Team Manager to join our UK Service & Engineering team. This position is an office-based role in Haddenham, Buckinghamshire, and requires a hands-on approach and a strong technical background. The ideal candidate will have leadership potential and the ambition to grow into roles of increasing responsibility. In this position, you will be responsible for overseeing the Technical Helpdesk operations, providing guidance and support to the Helpdesk team, and ensuring the efficient resolution of technical issues. The role will be crucial in maintaining seamless communication between the helpdesk, field teams, and factory engineering functions, ultimately enhancing customer satisfaction and service quality.


Key Responsibilities


Leadership & Management

  • Proactively assist in engineering activities within After Sales Engineering
  • Assist the Engineering Team Manager in continuously improving team performance, suggesting process improvements, and measuring the quality and speed of support to stakeholders.
  • Support the Engineering Team Manager in daily operations and strategic initiatives.
  • Act as the primary coordinator and contact for the service team, ensuring effective communication and support.
  • Demonstrate leadership potential, with the ambition to potentially gain additional responsibilities.


Technical Support

  • Provide technical support to DAF Dealer network and Master Technicians, to help resolve complex truck repairs.Offer guidance and assistance to the joint sales and service teams, enhancing overall service quality.
  • Manage and support user trials and field testing with Leyland & Eindhoven production.


Investigation & Compliance

  • Lead investigations related to thermal incidents and accidents, ensuring thorough analysis and reporting.
  • Handle requests for information from authorities, ensuring timely and accurate responses.


Collaboration & Improvement

  • Liaise between field teams and factory engineering functions to drive product improvements and enhance customer satisfaction.
  • Collaborate with truck sales and factory product engineers.
  • Manage and support service requests, ensuring timely resolution of technical issues.


Qualifications

  • Hands-on product experience, ideally at a Master Technician level, with 4+ years of relevant experience.
  • Strong technical background and expertise in truck engineering and repair.
  • Proven team leadership skills, with the ability to motivate and manage a team effective.
  • Positive attitude, willing to work hard and smart to achieve team and organisational goals.
  • Pragmatic, resilient, and customer focused mindset.
  • Excellent communication and interpersonal skills, with the ability to act as an ambassador for the business.
  • Analytical skills, with the ability to suggest and implement process improvements.
  • No restrictions on travel, with the flexibility to travel as required.
  • Must live within a 50-mile radius of Haddenham, the DAF Trucks UK headquarters.


No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you


Why DAF Trucks?

DAF Trucks offers you an inspiring and challenging work environment. You don’t just choose for a job; you choose for a career at DAF. A career with a lot of growth potential. If you like to work in an organisation with a no-nonsense culture with ambition, then DAF is the right employer for you. We offer:

  • Opportunity to work with the market leading truck manufacturer with a strong reputation for quality and innovation.
  • Be part of a dedicated and dynamic team committed to excellence and customer satisfaction.
  • Competitive salary and benefits package.
  • Career growth and development opportunities.


Drive your career, join DAF


How to apply:

If you are a motivated and experienced engineering professional with a passion for leadership and technical excellence, we invite you to apply for the Deputy Engineering Team Manager position. Please submit your CV and a cover letter outlining your qualifications and experience.


DAF Trucks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



  • Haddenham, United Kingdom DAF Trucks UK Full time

    DAF Trucks is a technology company and the premier commercial vehicle manufacturer in Europe. DAF is a wholly-owned subsidiary of PACCAR Inc, the global technology leader in the design and manufacturing of premium quality light, medium and heavy-duty commercial vehicles. PACCAR also designs and produces advanced diesel and electric powertrains, provides...


  • Haddenham, United Kingdom DAF Trucks UK Full time

    Job Description DAF Trucks is a technology company and the premier commercial vehicle manufacturer in Europe. DAF is a wholly-owned subsidiary of PACCAR Inc, the global technology leader in the design and manufacturing of premium quality light, medium and heavy-duty commercial vehicles. PACCAR also designs and produces advanced diesel and electric...

  • Retail Team Leader

    6 months ago


    Haddenham, United Kingdom The Works - Haddenham Garden Centre Full time

    **Retail Team Leader/Deputy Manager** **18 hours per week** As a Deputy Manager, you will keep your store running like clockwork, working in partnership with your Store Manager. You will lead by example, living our values of being “Crafty”, “Caring” and “Can-do” and you’ll be responsible for the store and all metrics whilst they’re away,...


  • Haddenham, Buckinghamshire, United Kingdom Hoppers of Dinton Pre-school Full time

    We are a well-established childcare business in Haddenham and Dinton, seeking an experienced Deputy Manager to join our team. As a key member of our nursery, you will support the Manager in the day-to-day running of the setting, ensuring the highest standards of childcare and education for our children.About the RoleSupport the Manager in the overall...


  • Haddenham, Buckinghamshire, United Kingdom Proactive Global Full time

    Proactive Global is seeking a Production Supervisor to manage day-to-day production, ensuring works orders are made available to the lines, and daily targets are achieved.The ideal candidate will have experience of managing teams and individuals within a production or manufacturing setting.Key Responsibilities:Manage day-to-day production, ensuring works...

  • IT Support Engineer

    2 months ago


    Haddenham, United Kingdom CV-Library Full time

    Are you looking for a new IT Support Engineer position? My client, who are a global leading manufacturer of fire protection technology and equipment, is looking to hire an IT Support Engineer with some experience in ERP systems, to join their team at their UK Head Office based in Bentham. As an IT Support Engineer based in Bentham, this role requires a...


  • Haddenham, United Kingdom CV-Library Full time

    Role: Field Service Engineer Location: Haddenham Shifts: Monday to Friday (8:30-17:30) Salary: £35,000 -£40,000 + OT (OTE £50,000 - £58,000) Benefits: Company Vehicle + Fuel Card + Very Limited Stay Away + Great Training Programme + Overtime + Holiday + Pension The Business: My Client who I am proud to be representing are a...

  • Maintenance Engineer

    3 weeks ago


    Haddenham, United Kingdom CV-Library Full time

    Maintenance Engineer (for double day shift) Haddenham, Aylesbury Salary: Competitive + benefits Maintenance Engineer is responsible for the first level escalation of breakdowns within the factory. Working as part of the shift engineering team ensuring breakdowns are fixed promptly in line with priorities. The breakdowns include mechanical, electrical and...

  • Maintenance Engineer

    2 weeks ago


    Haddenham, United Kingdom McCormick & Company Full time

    Maintenance Engineer Date: 15 Nov 2024 Location: HADDENHAM, GB, HP17 8LB Company: McCormick & Company Maintenance Engineer (for double day shift) Haddenham, Aylesbury Salary: Competitive + benefits Maintenance Engineer is responsible for the first level escalation of breakdowns within the factory. Working as part of the...


  • Haddenham, United Kingdom McCormick & Company Full time

    Materials’ Planning Team Leader Haddenham, UK Reporting to Materials’ Planning Manager, the aim of the role is day to day operation of the Haddenham plant Raw Materials team (Raw Materials scheduling, materials planning). MAIN RESPONSIBILITIES Provide leadership and oversight to all facets of the Haddenham raw materials, including materials purchasing...


  • Haddenham, United Kingdom McCormick & Company Full time

    **MATERIAL CONTROL TEAM LEADER** **Haddenham, UK or Peterborough, UK** Reporting to Materials’ Planning Manager, the aim of the role is day to day operation and the responsibility for short - and long-term material planning and 4 direct reports. **MAIN RESPONSIBILITIES** - Provide leadership and oversight to all facets of the Haddenham raw materials,...


  • Haddenham, United Kingdom United Business Group Full time

    Junior IT Support Engineer Are you passionate about technology and eager to kickstart your career in IT? Join us at United Business Group - a leader in Workplace Technology Services, where your expertise will make a real impact! We are looking for a Junior IT Support Engineer to join our dynamic team based in our Haddenham office. United Business...


  • Haddenham, Buckinghamshire, United Kingdom Carrington West Full time

    Career Opportunity: Join Carrington West as a Construction Site Engineer and play a crucial role in delivering highway infrastructure projects.Role Overview:Work with our team of experts to plan, monitor, and program highway construction projects.Develop and implement innovative solutions to minimize waste and improve efficiency on site.Mentor junior...


  • Haddenham, United Kingdom McCormick & Company Full time

    Maintenance Engineer (for double day shift) Haddenham, Aylesbury Salary: Competitive + benefits  Maintenance Engineer is responsible for the first level escalation of breakdowns within the factory. Working as part of the shift engineering team ensuring breakdowns are fixed promptly in line with priorities. The breakdowns include mechanical, electrical and...

  • Maintenance Engineer

    2 weeks ago


    Haddenham, United Kingdom McCormick & Company, Inc. Full time

    Maintenance Engineer (for double day shift) Haddenham, Aylesbury   Salary: Competitive + benefits     Maintenance Engineer is responsible for the first level escalation of breakdowns within the factory. Working as part of the shift engineering team ensuring breakdowns are fixed promptly in line with...


  • Haddenham, United Kingdom United Business Group Full time

    Junior IT Support Engineer Are you passionate about technology and eager to kickstart your career in IT? Join us at United Business Group - a leader in Workplace Technology Services, where your expertise will make a real impact! We are looking for a Junior IT Support Engineer to join our dynamic team based full time and on site in our Haddenham...


  • Haddenham, Buckinghamshire, United Kingdom MCCORMICK UK LIMITED Full time

    About the RoleThe Account and Supply Chain Executive will be responsible for leading weekly meetings with internal teams, working closely with Area Business Managers and National Account Managers.Key responsibilities include responding to queries and resolving issues for external customers, as well as managing stock levels for accessories, stands, and...


  • Haddenham, United Kingdom United Business Group Full time

    Junior IT Support Engineer Are you passionate about technology and eager to kickstart your career in IT? Join us at United Business Group - a leader in Workplace Technology Services, where your expertise will make a real impact!We are looking for a Junior IT Support Engineer to join our dynamic team based full time and on site in our Haddenham office.About...


  • Haddenham, United Kingdom United Business Group Full time

    Junior IT Support Engineer Are you passionate about technology and eager to kickstart your career in IT? Join us at United Business Group - a leader in Workplace Technology Services, where your expertise will make a real impact!We are looking for a Junior IT Support Engineer to join our dynamic team based full time and on site in our Haddenham office.About...


  • Haddenham, United Kingdom United Business Group Full time

    Junior IT Support Engineer Are you passionate about technology and eager to kickstart your career in IT? Join us at United Business Group - a leader in Workplace Technology Services, where your expertise will make a real impact! We are looking for a Junior IT Support Engineer to join our dynamic team based full time and on site in our Haddenham...