Technical Account Manager

4 hours ago

London, United Kingdom Devexperts Full time

Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services.

Job Description

Devexperts is looking for a new addition to the Account Management unit who will contribute to the retention, development, and upsell of key accounts at the company.
The Account Manager's responsibility is to maintain great customer relations and to strategically develop the key accounts into larger revenue streams.

We expect the Account Manager to:

  • Onboard, maintain and develop key accounts,
  • Establish and maintain healthy business relationships with the customer company and its key decision-makers,
  • Work hand in hand with the Project Managers and teams in order to deliver projects timely and efficiently,
  • Maintain and increase customer satisfaction,
  • Act as a point of escalation for the customer,
  • Generate new opportunities with existing customers, pitch and present Devexperts products, and conduct client demos,
  • Negotiate pricing with clients and manage the up-sale process to contract completion,
  • Travel to meet with clients globally and use their industry knowledge to help refine and enhance sales, product, and account management processes,
  • Prepare, approve with top management and maintain account budgets,
  • Report account performance and up-sale activities results.

Qualifications

Must-have skills:

  • 5+ years of experience in customer-facing positions in Software Development companies preferably in the Fintech area,(e.g. Business Analyst, Project Manager, Product Owner, Development/QA/Technical Support Team Lead, Salesperson),
  • 5+ years of experience in Software Vendor relationships or Software Development management positions in FX/Brokerage/Bank Trading companies, (e.g Product Owner, Project Manager, Vendor Manager, Head of Department),
  • Extensive knowledge of capital markets or online trading platforms business domain,
  • Knowledge of industry software engineering practices and SDLC,
  • A good network in the capital market industry will be nice to have but not a must,
  • Excellent written and verbal communication skills, ability to convey technical concepts to both technical and non-technical audiences in English,
  • Strong interpersonal skills: сonfident сommunications, active listening, objections prevention and handling, conflicts management and prevention, demo skills.

Nice-to-have skills:

  • Experience with the legal process for software licensing and development contracts will be beneficial,
  • Experience with the budgeting process and financial results reporting and tracking will be beneficial.

  • Technical Account Manager

    5 hours ago

    London, United Kingdom Artemis Talent Group Ltd Full time

    Technical Account ManagerLocation: LondonSalary: Up to £90,000Skills: Technical Account Manager, TAM, EMS, OMS, Execution Management System, Order Management System, Equities, Derivatives, FIX, FIX Protocol, Linux, BuySide Artemis Talent are proud to be working with a leading provider of Derivatives Trading software to the Buy side and hedge fund space,...

  • Technical Account Manager

    4 hours ago

    London, United Kingdom Artemis Talent Group Ltd Full time

    Technical Account ManagerLocation: LondonSalary: Up to £90,000Skills: Technical Account Manager, TAM, EMS, OMS, Execution Management System, Order Management System, Equities, Derivatives, FIX, FIX Protocol, Linux, BuySide Artemis Talent are proud to be working with a leading provider of Derivatives Trading software to the Buy side and hedge fund space,...

  • Technical Account Manager

    7 minutes ago

    London,, UK, United Kingdom Artemis Talent Group Ltd Full time

    Technical Account ManagerLocation: LondonSalary: Up to £90,000Skills: Technical Account Manager, TAM, EMS, OMS, Execution Management System, Order Management System, Equities, Derivatives, FIX, FIX Protocol, Linux, BuySide Artemis Talent are proud to be working with a leading provider of Derivatives Trading software to the Buy side and hedge fund space,...

  • Technical Account Manager

    1 week ago

    London, United Kingdom CV-Library Full time

    An excellent opportunity for a Technical Account Manager to join this world-class food manufacturer.OPPORTUNITY HIGHLIGHTSCompetitive Salary - £55,000.Fully office-based role.Monday to Friday, 1 in 4 weekends, half day.TECHNICAL ACCOUNT MANAGERKey aspects of the Technical Account Manager role include:Provide front line response to technical queries,...

  • Technical Accounting Manager

    2 weeks ago

    London,, UK, United Kingdom Mitie Full time

    We are looking for a Technical Accounting Manager to provide comprehensive technical accounting support across the Group. In this pivotal role, you will support both internal and external reporting processes, assist with the preparation of subsidiary statutory financial statements, and maintain the Group's accounting policy manual. As a member of the...

  • Technical Accounting Manager

    2 weeks ago

    London, United Kingdom Mitie Full time

    We are looking for a Technical Accounting Manager to provide comprehensive technical accounting support across the Group. In this pivotal role, you will support both internal and external reporting processes, assist with the preparation of subsidiary statutory financial statements, and maintain the Group's accounting policy manual. As a member of the Group...

  • Technical Account Manager

    3 days ago

    London, United Kingdom IG Full time

    Job Description Job Title: Technical Account Manager EMEA Location: London Company: W orkplace technology company IG Recruit is proud to be a valued recruitment partner with a high-growth global workspace technology company. Due to extensive growth, our client is looking to recruit an experienced Account Manager for EMEA We are only looking for...

  • Technical Account Manager

    1 week ago

    London, United Kingdom IG Full time

    Job Title: Technical Account Manager EMEA Location: LondonCompany: Workplace technology companyIG Recruit is proud to be a valued recruitment partner with a high-growth global workspace technology company. Due to extensive growth, our client is looking to recruit an experienced Account Manager for EMEAWe are only looking for technically minded individuals...

  • Technical Account Manager

    2 weeks ago

    London, United Kingdom IG Full time

    Job Title: Technical Account Manager EMEA Location: LondonCompany: Workplace technology companyIG Recruit is proud to be a valued recruitment partner with a high-growth global workspace technology company. Due to extensive growth, our client is looking to recruit an experienced Account Manager for EMEAWe are only looking for technically minded individuals...

  • Technical Account Manager

    2 weeks ago

    London,, UK, United Kingdom IG Full time

    Job Title: Technical Account Manager EMEA Location: LondonCompany: Workplace technology companyIG Recruit is proud to be a valued recruitment partner with a high-growth global workspace technology company. Due to extensive growth, our client is looking to recruit an experienced Account Manager for EMEAWe are only looking for technically minded individuals...

  • Technical Accounting Manager

    2 days ago

    London, Greater London, United Kingdom Nord Anglia Education Group Full time

    We are looking for a highly skilled Technical Accounting Manager to join our team. In this role, you will be responsible for providing expert guidance on accounting policies, maintaining compliance with regulatory requirements, and driving business growth through effective financial reporting.Key responsibilities:Develop and implement accounting...

  • Technical Account Manager

    5 hours ago

    London, United Kingdom Devexperts Full time

    Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. Job DescriptionDevexperts is looking...

  • Technical Account Manager

    3 weeks ago

    London, United Kingdom psd group Full time

    Job Description Technical Account Manager Payment Services – Credit Cards – Card Payments ## Fluent in French ## ## 2 days/week onsite ## We are currently looking for a Technical Account Manager with experience managing relationships, troubleshooting day to day technical and operational issues. You will be responsible for onboarding new participants...

  • Technical Account Manager

    3 weeks ago

    London, United Kingdom psd group Full time

    Technical Account ManagerPayment Services – Credit Cards – Card Payments## Fluent in French #### 2 days/week onsite ##We are currently looking for a Technical Account Manager with experience managing relationships, troubleshooting day to day technical and operational issues.You will be responsible for onboarding new participants and providing operational...

  • Technical Account Manager

    3 weeks ago

    London, United Kingdom psd group Full time

    Technical Account ManagerPayment Services – Credit Cards – Card Payments## Fluent in French #### 2 days/week onsite ##We are currently looking for a Technical Account Manager with experience managing relationships, troubleshooting day to day technical and operational issues.You will be responsible for onboarding new participants and providing operational...

  • Technical Account Manager

    3 weeks ago

    London,, UK, United Kingdom psd group Full time

    Technical Account ManagerPayment Services – Credit Cards – Card Payments## Fluent in French #### 2 days/week onsite ##We are currently looking for a Technical Account Manager with experience managing relationships, troubleshooting day to day technical and operational issues.You will be responsible for onboarding new participants and providing operational...

  • Technical Account Manager

    4 days ago

    London, Greater London, United Kingdom Lorien Full time £65,000

    Job OverviewLorien, a leading specialist IT MSP, is seeking a skilled Technical Account Manager to manage and grow relationships with existing clients. This role involves understanding clients' business and technology needs, creating long-term partnerships, and managing accounts for success.

  • Technical Account Manager

    1 week ago

    London, United Kingdom Block, Inc Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more -...

  • Technical Account Manager

    1 week ago

    London, United Kingdom Block, Inc Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide...

  • Technical Account Manager

    1 week ago

    London, United Kingdom Cash Full time

    Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the...