Technical Account Manager

19 hours ago

London, United Kingdom CV-Library Full time

An excellent opportunity for a Technical Account Manager to join this world-class food manufacturer.


OPPORTUNITY HIGHLIGHTS


  1. Competitive Salary - £55,000.
  2. Fully office-based role.
  3. Monday to Friday, 1 in 4 weekends, half day.

TECHNICAL ACCOUNT MANAGER


Key aspects of the Technical Account Manager role include:


  1. Provide front line response to technical queries, customer complaints, product rejections and crisis situations through direct customer liaison and effective, proactive communication that protects and maintains our brand reputation for delivering safe, legal products which meet the required quality, ethical and integrity standards.
  2. Actively participate and lead as required in customer conferences, meetings, visits, audits, workshops and briefings ensuring that key information is shared with the relevant people and agreed action plans are effectively communicated and implemented within agreed timeframes into the business.
  3. Support the business's due diligence and supplier management process to satisfy our risk and compliance team requirements.
  4. Ensure technical documentation (e.g. specifications, contact reports, audit/visit reports, projects, etc.) and company drives are up to date.

THE IDEAL CANDIDATE


The ideal candidate will have a similar background as a Technical Account Manager ideally from within the food industry. Other key skills will include:


  1. 3-5 years direct head office retail customer experience within technical/commercial or procurement function, within a short shelf-life food supplier, ideally fresh produce, with direct interface and engagement with UK operations.
  2. Proven experience of successfully operating within complex, commercially driven supply chains.
  3. Project management capability with adherence to achieving agreed deadlines.
  4. Regular face-to-face customer contact within head office.
  5. Advanced abilities using the Microsoft package and all electronic data management systems.
  6. Strong communication skills developed from working directly with a demanding customer base.

If this Technical Account Manager role is of interest and you would like to investigate this further, apply TODAY


Kandhu Recruitment are specialist recruiters within the Food, Drink and FMCG Sector.


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