Customer Relations Manager

2 weeks ago


London, United Kingdom Bright Selection Full time

Flagship Customer Relations Manager

£50,000 + OTE

Central London


Customer Relationship Manager Role with Prestigious Flagship Luxury Care Home

An exciting opportunity has arisen for a Customer Relations Manager to join a leading luxury care provider at their prestigious flagship location in Central London. This role combines responsibility for generating interest in care home services and retirement living properties, ensuring a seamless experience for prospective residents and their families.


You will be at the forefront of shaping and delivering a first-class customer journey, driving occupancy for luxury care homes and retirement properties, and representing the brand to local stakeholders and communities.


Responsibilities (include but are not limited to)

  • Proactively generate and manage inquiries, converting them into admissions and sales for care home and retirement living offerings.
  • Identify and execute local marketing opportunities to promote services, increasing visibility and engagement.
  • Build and maintain connections with key influencers, organisations, and partners to drive interest and referrals.
  • Coordinate and oversee sales events, exhibitions, and promotional activities.
  • Manage online and offline marketing, including social media, websites, and branding efforts.
  • Collaborate with Home Managers and central teams to align strategies and achieve occupancy and sales targets.


Requirements

  • Demonstrable success in a Customer Relationship Manager role within the luxury care or retirement living sector.
  • Strong understanding of marketing channels, including social media, websites, and local advertising.
  • Confident, professional communicator with excellent relationship-building skills.


Remuneration

£50,000 + OTE


This is a rare opportunity to join an established and reputable organisation, supporting an exclusive flagship service while driving growth in care and retirement living.


For more information, please contact Lisa-Maria Kirwan at Bright Selection Ltd.


Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately you have not been successful on this occasion, however we may keep your details on our database for future roles & if we do so you will receive an email letting you know this.



  • London, United Kingdom Bright Selection Full time

    Flagship Customer Relations Manager£50,000 + OTECentral LondonCustomer Relationship Manager Role with Prestigious Flagship Luxury Care HomeAn exciting opportunity has arisen for a Customer Relations Manager to join a leading luxury care provider at their prestigious flagship location in Central London. This role combines responsibility for generating...


  • London, United Kingdom Fuel Public Relations Full time

    **Job description** - PR Internship _ **About us** Fuel Public Relations is a boutique communications agency specialising in intelligent, high profile, compelling campaigns which deliver impact and success. We work with ambitious, forward-thinking national and international clients to enhance positioning, reputation and appeal for discerning B2B and B2C...


  • London, Greater London, United Kingdom D R Newitt Recruitment Full time

    We are looking for a skilled Customer Relations Manager to join our team at D R Newitt Recruitment. In this role, you will be responsible for building and maintaining strong relationships with our clients.You will work closely with our customers to understand their needs and deliver solutions that meet their expectations.Key Responsibilities:To oversee...


  • London Area, United Kingdom Bright Selection Full time

    Flagship Customer Relations Manager £50,000 + OTE Central London Customer Relationship Manager Role with Prestigious Flagship Luxury Care Home An exciting opportunity has arisen for a Customer Relations Manager to join a leading luxury care provider at their prestigious flagship location in Central London. This role combines responsibility for generating...


  • London Area, United Kingdom Bright Selection Full time

    Flagship Customer Relations Manager£50,000 + OTECentral LondonCustomer Relationship Manager Role with Prestigious Flagship Luxury Care HomeAn exciting opportunity has arisen for a Customer Relations Manager to join a leading luxury care provider at their prestigious flagship location in Central London. This role combines responsibility for generating...


  • London Area, United Kingdom Bright Selection Full time

    Flagship Customer Relations Manager£50,000 + OTECentral LondonCustomer Relationship Manager Role with Prestigious Flagship Luxury Care HomeAn exciting opportunity has arisen for a Customer Relations Manager to join a leading luxury care provider at their prestigious flagship location in Central London. This role combines responsibility for generating...


  • London, United Kingdom Malaysia Airlines Full time

    **Reports To**: Customer Relations & Asst Manager, Kuala Lumpur **Role Purpose**: The Customer Relations role is an instrumental part of the UK and Europe Regional commercial team for Malaysia Airlines based at the office in Earls Court Road London. To manage and find resolution for UK and European region customer complaints and ensure compliance with EU...


  • London, United Kingdom Zachary Daniels Full time

    _Position Summary:_ Reporting to the Customer Relations Director, the Head of Customer Relations is principally responsible for the management of all of our clients customer acquisition's, retention and sales development activity to achieve sales revenue and gross profit plans. The Head of Customer Relations co-ordinates activity via the Business...


  • London, United Kingdom The OHUB - Public Relations Full time

    We are seeking a highly motivated and detail-oriented individual to support the investment relations team as an **IR Assistant **at a renowned Financial Services company. If you're a proactive multitasker with excellent communication skills and a passion for investment relations, we want to hear from you! **IR Assistant (based in London, Salary: £57k -...


  • London, United Kingdom The OHUB - Public Relations Full time

    **This opportunity suits a corporate communications Account Executive looking for their next challenge.** In an era where digital innovation is paramount, The Opportunity Hub UK is delighted to announce a vacancy for a Senior Account Executive on behalf of a distinguished Public Relations and Digital Marketing Consultancy located in the vibrant core of...


  • London, United Kingdom The OHUB - Public Relations Full time

    **This opportunity suits a corporate communications Account Executive looking for their next challenge.** In an era where digital innovation is paramount, The Opportunity Hub UK is delighted to announce a vacancy for a Senior Account Executive on behalf of a distinguished Public Relations and Digital Marketing Consultancy located in the vibrant core of...


  • London, United Kingdom VDC Trading Ltd Full time

    An efficient, personable and capable Customer Relations Executive is required to join the highly successful and dynamic customer service department here at VDC. He /she will be responsible for ensuring complete customer satisfaction from the reactive sales and customer service department. The CRE will be responsible for ensuring orders are processed quickly...


  • London, United Kingdom Informa Connect Full time

    Company Description Informa is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...


  • London, United Kingdom The OHUB - Public Relations Full time

    This award-winning PR agency specialises in strategic communications for leading technology companies. With offices in London and San Francisco, they partner with innovative brands to build market awareness and drive business growth through impactful PR programs. Their culture is fast-paced, collaborative and rewarding for top talent. The agency is seeking...


  • London, United Kingdom The OHUB - Public Relations Full time

    **This opportunity suits a corporate communications Account Executive looking for their next challenge.** In an era where digital innovation is paramount, The Opportunity Hub UK is delighted to announce a vacancy for a Senior Account Executive on behalf of a distinguished Public Relations and Digital Marketing Consultancy located in the vibrant core of...


  • London, United Kingdom The Talent Manager Full time

    **Customer Support Specialist** **About The Talent Manager** The Talent Manager is the UK's leading recruitment and networking platform for the Film, TV and content creation industries. Helping creative companies find, track and develop diverse talent and helping over 100,000 content creators be found by the best companies and hear about the latest...


  • London, United Kingdom Policy Expert Full time

    **Job Title **Head of Customer Relations **Department **Customer Relations **Reports to **Chief Customer Officer **Location **London **Who we are** We're Policy Expert, a home and motor insurance provider and we're on a mission to shake up the personal insurance industry. We feel that insurers have under-served customers for too long with confusing...


  • London, United Kingdom The OHUB - Public Relations Full time

    **This opportunity suits a corporate communications Account Executive looking for their next challenge.** In an era where digital innovation is paramount, The Opportunity Hub UK is delighted to announce a vacancy for a Senior Account Executive on behalf of a distinguished Public Relations and Digital Marketing Consultancy located in the vibrant core of...


  • London, United Kingdom The OHUB - Public Relations Full time

    **This opportunity suits a corporate communications Account Executive looking for their next challenge.** In an era where digital innovation is paramount, The Opportunity Hub UK is delighted to announce a vacancy for a Senior Account Executive on behalf of a distinguished Public Relations and Digital Marketing Consultancy located in the vibrant core of...


  • London, United Kingdom The OHUB - Public Relations Full time

    **This opportunity suits a corporate communications Account Executive looking for their next challenge.** In an era where digital innovation is paramount, The Opportunity Hub UK is delighted to announce a vacancy for a Senior Account Executive on behalf of a distinguished Public Relations and Digital Marketing Consultancy located in the vibrant core of...