We have other current jobs related to this field that you can find below

  • Customer Support Representative

    2 months ago

    Eastern England, United Kingdom FBO One Full time

    Customer Support RepresentativeLocation: Remote in the UK, remote in Netherlands, remote in SwedenAre you passionate about aviation and providing exceptional customer service? Do you thrive in a flexible, technology-driven environment? If so, we have an exciting opportunity for you!What you will doAs an Aviation Customer Support Representative, you will be...

  • Bilingual Inside Sales Representative

    2 weeks ago

    South East England, United Kingdom French Selection UK Full time £35,000

    Company: A leading international service provider in the pharmaceutical sector.Position: German and French Speaking Inside Sales RepresentativeLocation: RemoteCompensation: Competitive salary up to £35,000 based on experienceOverview: Join a dynamic team dedicated to delivering exceptional service in the pharmaceutical industry. This role is ideal for...

  • Sales Development Representative

    3 weeks ago

    Eastern England, United Kingdom Verint Full time

    ***Must be fluent in German***The Role:This role is instrumental in the support of Verint’s sales goals. The role’s focus is to work as part of Verint’s growing Business Development team, to be responsible for identifying and developing new opportunities for the sales teams to pursue in a specified region or country. The contacts will range from...

  • Business Development Manager

    2 weeks ago

    Eastern England, United Kingdom Realtime Recruitment Full time

    Business Development Manager (German)Remote, UK Up to £40,000 + OTEMy client is an award-winning Tech-for-Good LMS SaaS organisation looking to expand their incredibly customer-focused business development team with ambitious, entrepreneurial individuals with a background in SaaS/Learning.Job RoleTo drive business growth and development with our products...

  • Customer Service Representative

    7 days ago

    Eastern England, United Kingdom WeSki Full time

    WHO WE ARE:We are disrupting the traditional $80 billion ski travel industry with the world's first self-service platform for booking an entire ski trip in just a few clicks. Our unique dynamic package technology empowers customers to plan, compare, book, and fully customize their ski holiday by providing real-time prices and availability for millions of...

  • Customer Support Representative

    2 months ago

    England,, UK, United Kingdom FBO One Full time

    Customer Support RepresentativeLocation: Remote in the UK, remote in Netherlands, remote in SwedenAre you passionate about aviation and providing exceptional customer service? Do you thrive in a flexible, technology-driven environment? If so, we have an exciting opportunity for you!What you will doAs an Aviation Customer Support Representative, you will be...

  • Campaign Manager

    3 weeks ago

    Eastern England, United Kingdom The Goat Agency Full time

    Job Title: Campaign Manager (Bilingual in German)Location: We're remote-first (meaning we'd never ask you to come in for set days a week), but we'd love to see you in our London office on occasion for team days, collaborative working and if you need somewhere to work ahead of socials!Salary: £34k -£40kAbout Goat:We are the global leading...

  • Regional Sales Representative

    5 days ago

    Eastern England, United Kingdom Walker Lovell Full time

    Regional Sale Representative – Plastic Wire and Machine PartsLocation: UK - RemoteBenefits:Package: Industry leading remunerationCommission: Up to 30%.Additional Benefits: Company car/allowance, pension, and standard benefits for an external sales representative.About Our Client:Join a global leading manufacturer and distributor of baling wire, wire tying...

  • Outside Sales Representative

    1 week ago

    Eastern England, United Kingdom Blue Lynx Employment BV Full time

    Founded in 2017, our client revolutionized the GNSS surveying market by making it accessible to anyone, on any device, and with any app. By combining intuitive software and hardware with high Dutch standards, they simplify surveying and enhance project efficiency, all at an attractive price point.They have grown steadily for the past few years and are...

  • Customer Care Associate/ Logistics

    3 months ago

    South East England, United Kingdom Divalentinecalver Recruitment Ltd Full time

    A German Speaking Logistics Associate is required for our client an international FMCG company based in London. This is a hybrid role with excellent benefits. The German Speaking Logistics Associate will join a dynamic team and be responsible for managing the daily business operations including warehouses, deliveries to customers, exports outside Europe and...

  • German Speaking Logistics Customer Care Associate

    3 months ago

    South East England, United Kingdom Divalentinecalver Recruitment Ltd Full time

    A German Speaking Logistics Associate is required for our client an international FMCG company based in London. This is a hybrid role with excellent benefits. The German Speaking Logistics Associate will join a dynamic team and be responsible for managing the daily business operations including warehouses, deliveries to customers, exports outside Europe and...

  • Productivity SME

    2 weeks ago

    Eastern England, United Kingdom Experis UK Full time

    Productivity SME - Multilingual (German, French or Italian)Are you an M365 specialist with strong Exchange, SharePoint and Intune knowledge?Working with a strong team across EMEA supporting English and German, Italian or French Clients. We’re currently working with a global technology giant, who are on the lookout for a Productivity SME to join their...

  • Business Development Representative

    2 months ago

    South East England, United Kingdom Brook Street UK Full time

    Are you an experienced Sales professional? Are you a fluent German speaker at native-level proficiency? Do you have 1-2 years of experience working in a business development / lead generation environment? Do you have experience working in a SaaS environment? Would you describe yourself as a self-starter, as someone who is resilient, tenacious and...

  • Business Development Representative

    2 months ago

    South East England, United Kingdom Brook Street UK Full time

    Are you an experienced Sales professional? Are you a fluent German speaker at native-level proficiency? Do you have 1-2 years of experience working in a business development / lead generation environment? Do you have experience working in a SaaS environment? Would you describe yourself as a self-starter, as someone who is resilient, tenacious and...

  • Sales Development Representative

    3 weeks ago

    Eastern England, United Kingdom My1Login Full time

    Sales Development RepresentativeMy1Login is the UK’s leading, multi-award-winning Identity and Access Management service that enables seamless user access to web, mobile and Windows desktop applications delivering operational savings and protecting businesses against the financial and reputational damage of a data breach.We’re looking for a...

  • Customer Support Advisor

    1 week ago

    Eastern England, United Kingdom Leasys Full time

    Customer Support AdvisorLocation: Pinley House, Coventry/250 Bath Road, SloughThe primary purpose of this role will be to manage all customer contact and enquiries throughout the duration of the contract, whilst delivering a professional high standard of customer service.The job holder is required to handle telephone enquiries and to administer all customer...

  • O365 Engineer

    3 hours ago

    England, United Kingdom Experis UK Full time

    O365 Engineer / Consultant - Multilingual (German, French or Italian) Are you an M365 specialist with strong Exchange, SharePoint and Intune knowledge? Working with a strong team across EMEA supporting English and German, Italian or French Clients. We’re currently working with a global technology giant, who are on the lookout for a Productivity SME to...

  • O365 Engineer

    16 hours ago

    England, United Kingdom Experis UK Full time

    O365 Engineer / Consultant - Multilingual (German, French or Italian) Are you an M365 specialist with strong Exchange, SharePoint and Intune knowledge? Working with a strong team across EMEA supporting English and German, Italian or French Clients. We’re currently working with a global technology giant, who are on the lookout for a Productivity SME to...

  • Area Sales Representative

    2 weeks ago

    Eastern England, United Kingdom The Sales Recruitment Company Full time

    Area Sales Representative Energy DrinksUp to £34k base + car + bonusIdeally North England but flexible (field based so must be happy to travel)We are working with a disruptive energy drinks company, who are pushing the boundaries for what an energy drink can be. They are growing very quickly, looking to double in size over the next few years and so they are...

  • Sales Development Representative

    1 month ago

    Eastern England, United Kingdom Futuresource Consulting Full time

    For this role we are seeking an experienced Sales Development Representative (SDR) to join our team and help us reconnect with our existing customer base to ensure customer retention, develop up-sell and cross-sell opportunities and identify new prospect business to deliver revenue growth for the company. The successful candidate will be responsible for...

Customer Support Representative with German

3 months ago

Eastern England, United Kingdom OEC Full time

Position Summary


A key role within the existing project for an ambitious motivated person, working within the customer support team. Main areas of responsibility comprising of: helpdesk support provision, production support, billing support and customer communication.

The helpdesk provides 1st and 2nd line support and it is the responsibility of this position to ensure a quality service is provided in line with defined SLA's. You will be required to monitor the performance of the applications as well as ensuring expected files are received and delivered correctly, reporting any failures as required and working with relevant parties to get any issues resolved.

Please note that this is a 12 months long contract.


Job Duties


  • Gain excellent product knowledge.
  • Ensure quality support to customers in line with defined SLA's.
  • Support wide customer base in both German and English language.
  • Take first line responsibility for troubleshooting issues that arise.
  • Liaise with wider team to ensure issues are resolved.
  • Ongoing process improvements to increase the effectiveness of the helpdesk.
  • Take responsibility for ensuring scheduled processes run correctly.
  • Prepare various regular and ad-hoc management reports as requested
  • Supporting the Management team as required.


Requirements


  • Fluent in German and English (Written and Verbal Communication).
  • Helpdesk and customer support role is beneficial.
  • Excellent interpersonal and communication skills.
  • Attention to detail.
  • Self Motivated.
  • Automotive industry experience (advantage).
  • Knowledge of Microsoft products.