Ecommerce Executive

2 weeks ago


East Riding Of Yorkshire, United Kingdom Futures Full time

E-Commerce Executive


About the Company


Our company is a leading, independently owned distributor of US-branded vitamins and supplements across Europe and a top reseller of US brands on Amazon Europe. With distribution centers in the UK and the Netherlands, we employ a team of over 40 people. Our mission is to improve wellbeing across Europe by providing high-quality vitamins, supplements, and wellness products tailored to customer needs.


We are seeking an E-Commerce Executive to join our growing team. This full-time role will be based in our UK office.


Main Purpose of the Role


Support the E-Commerce team in maximizing the potential of all e-commerce channels through effective site management, campaign optimization, and data-driven decision-making.


Key ResponsibilitiesWebsite Management & Optimization


  • Manage daily site activities, including product launches, promotions, and content updates.
  • Ensure web content and product listings are accurate, current, and SEO-optimized.
  • Create optimized landing pages and customer journeys for campaigns and initiatives.
  • Analyze sales data to identify cross-sell and upsell opportunities.


Performance Marketing & Campaign Management


  • Manage and optimize paid advertising campaigns across platforms like Google Ads and Meta to maximize ROI.
  • Oversee Google Merchant Center to ensure shopping feeds are set up and performing well.
  • Develop targeted advertising strategies for the UK and EU markets.
  • Monitor and adjust campaign performance to improve results.


Analytics & Reporting


  • Create performance reports to demonstrate account health and ROI.
  • Monitor KPIs across e-commerce channels and provide actionable insights.
  • Report on customer behavior, sales trends, and site performance to support decision-making.


User Experience Optimization


  • Assess and enhance website usability, navigation, and customer journey.
  • Collaborate with design and development teams to implement user-friendly features.
  • Conduct website audits for improvements like load times and mobile responsiveness.
  • Use customer feedback, heatmaps, and analytics to guide UX enhancements.


Stock & Merchandising


  • Manage online stock availability and align merchandising strategies with business goals.
  • Coordinate with the Procurement Manager to ensure stock levels align with trends.


Collaboration & Customer Support


  • Assist Customer Services in resolving technical website issues.
  • Collaborate with marketing and procurement teams to align e-commerce activities with business objectives.
  • Work with leadership to execute campaigns and promotions seamlessly.


About YouExperience & Skills


  • Experience in e-commerce, digital marketing, or a related field (internships or entry-level roles count).
  • Familiarity with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
  • Basic knowledge of Google Ads, Google Analytics, and SEO principles.
  • Strong communication and interpersonal skills.
  • Proactive mindset with problem-solving abilities.
  • Ability to manage multiple tasks and prioritize effectively.


Preferred


  • Previous customer service experience.
  • Proficiency in Microsoft Office Suite.
  • Adaptability to work in a fast-paced environment.


Core Values


Alignment with the company’s core values is essential.


  • What You Can Expect in ReturnSupportive and friendly team culture.
  • Inclusive bonus scheme of up to 10% of your salary.
  • Company pension.
  • On-site parking.


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