Key Account Manager

1 month ago

Tyne amp Wear, United Kingdom MacGregor Black Full time

Key Account Manager


Do you have the right commercial acumen and track record in obtaining and maintaining long term key customers in the consumer goods space?


Do you have knowledge and experience in selling into retail?


Can you proactively manage allocated accounts in order to achieve objectives & targets set?


Macgregor Black are partnering with a global market leading consumer goods brand, on the search for a Key Account Manager.


As Key Account Manager you will be responsible for managing and maintaining long term key customers by understanding their requirements. The ideal candidate should be looking for the next stage in their career and is competent in building strong relationships with key customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success.


Key Responsibilities


  • Create and implement Account Plans for accounts in line with company objectives
  • Follow the marketing plans within the account base, to help build the brand.
  • Provide account analysis to Line Manager as and when needed.
  • Development of effective relationships between the organization and the customer to ensure a comprehensive contact matrix at all levels.
  • Leverage those relationships to drive growth against agreed strategic objectives across all accounts.
  • Achievement of all targets set for account portfolio against agreed targets set by the Line Manager in order to deliver against total budget.
  • Adherence to departmental and organization key performance indicators
  • Development of ranging within account base ensuring range reflects current activities in market places and fits with organization’s strategic brand development.
  • Conduct range reviews in all accounts to deliver NPD in line with launch timings.
  • Maximize activity in store to ensure maximum gain of shelf exposure from key selling areas (where applicable) either through liaising with buying / marketing teams when planning a program layout, or by in store relationship building
  • Producing accurate and timely forecasts by product and by account for all accounts and manage collaborative forecasts with key internal stakeholders utilizing internal and external sales data
  • Input and present relevant insight at sales and marketing meetings against agreed agenda.
  • Proactive management of all internal processes such as price files and distribution matrixes.
  • Ensure regular face to face and electronic contact with all customers within account base with regular review meetings with key customer personnel.
  • Coordinate complete training, support package and visits to stores to conduct thorough training sessions.


What are we looking for?


  • Minimum 2 years’ experience in sales environment in a consumer goods company, within a relevant retail and FMCG environment
  • Knowledge of all Retail Environments - (Dept Store/Mass Market/ FMCG/Online)
  • Excitement about joining a midsize yet growing company with a fast-growing brand


Competitive salary + benefits.


Please contact Lewis Millican for further information.

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