General Manager
2 months ago
General Manager - Client Accounts / Hybrid (Cambridgeshire) / £50-60k
A leading global sales and marketing company are seeking an experienced and driven "General Manager - Client Accounts", to lead and mentor a team of client account managers across Europe. The successful candidate will play a crucial role in both managing existing client relationships and developing new business opportunities. This position requires a process-oriented leader with a strong background in contracts and legal matters, and experience within the fundraising sector is highly desirable.
The dynamic team is dedicated to helping clients achieve their business goals through innovative strategies and unparalleled service. With a footprint in multiple continents, the company prides itself on being industry leaders and pioneers.
Key Responsibilities:
- Lead, manage, and inspire a team of client account managers across Europe to ensure the delivery of exceptional service and achievement of sales targets
- Develop and maintain strong, long-lasting client relationships, understanding their needs and objectives to provide tailored solutions
- Drive the acquisition of new clients through strategic outreach and relationship-building activities
- Oversee the negotiation, drafting, and management of contracts, ensuring compliance with legal requirements and company policies
- Implement and optimise processes to enhance efficiency, effectiveness, and client satisfaction
- Collaborate with cross-functional teams, including sales, marketing, and legal, to support client initiatives and business growth
- Monitor market trends, competitor activities, and industry developments to identify opportunities and threats
- Prepare and present regular reports on account performance, client feedback, and strategic initiatives to senior management
Qualifications:
- Proven experience in a senior client account management role, ideally within a global sales and marketing organisation
- Strong background in contracts and legal matters, with the ability to manage complex agreements
- Process-driven mindset with a focus on continuous improvement and efficiency
- Experience in the fundraising sector is highly desirable
- Excellent leadership and team management skills, with a track record of inspiring and developing high-performing teams
- Exceptional communication, negotiation, and interpersonal skills
- Ability to travel across Europe as required
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