OU MCR Technical Operator
3 weeks ago
Role Purpose:
To perform to a high technical and professional standard in the operational duties required within a busy Master/Satellite control room and to support the transmission area, machine room as required. This is a hands-on role, co-ordinating resources to meet client needs and supporting Encompass’ Event based business.
Principal Responsibilities:
- Signal routing, fibre & satellite transmissions and file transfer
- Signal monitoring, implementation of escalation procedures and first line maintenance
- Transcoding, Format and Standards conversion to meet service requirements
- Providing front line support - acting upon client requests
- Responding to queries and fault finding
- Client liaison, bookings and traffic co-ordination, have a technical contribution to customer bookings requirements
- Responsible for out of hours bookings and scheduling
- Logging work detail for costing purposes; and reporting or escalating any issues where necessary
- Contribute to Operational procedures and writing SOPs to meet customer requirements
Knowledge & Experience:
- Good understanding of baseband video, its associated artefacts and common faults
- An understanding of MPEG4/MPEG2/ASI relating to fibre and satellite transmissions
- An understanding of IP video streaming technology
- A solid understanding of RF and satellite distribution.
- An understanding of Playout workflows, hyperdeck playout and DekTec an advantage
- Previous experience of working within a hands-on MCR/Operations environment
Personal skills required:
- The ability to work well under pressure
- Effective communication and interpersonal skills
- Strong organisational skills
- Excellent attention to detail
- Ability to identify, prioritise and solve problems
- Able to work both autonomously and within a team
- Eager and ready to learn
- Self-motivated
Benefits include:
- Competitive salary
- 24 shifts (264 hours) Annual Leave, inclusive of bank holidays
- Matched up to 5% pension contributions and independent pension advice
- Medical benefits including; Eye care vouchers, Health Cash Plan, Income Protection & Life Assurance
- Cycle to Work Scheme
- Season Ticket Loan
- 6 monthly Wellness Weeks including; independent pension / financial advice, health & BMI checks, massages and flu vaccinations
- Performance Recognition Awards and many more
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