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Casualty Litigated Claims Handler

3 months ago

Salford, United Kingdom Keoghs Full time

Casualty Litigated Claims Handler


Bolton, hybrid


Permanent, full-time


Salary: Up to £35,000


Essential: Previous defendant litigation file handling experience and/or previous experience in

EL/PL claims either claimant or defendant, previous experience in personal injury



Job purpose:

  • Our Public Sector Casualty team based in our Bolton office are looking to recruit a 'Casualty Litigated Claims Handler'
  • The Claims Handler will manage a caseload of EL/PL delegated authority fixed fee cases on behalf of a number of insurance and public sector clients, working in conjunction with more experienced employees who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development.
  • The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files handled on a Delegated Authority basis.
  • In addition the Claims Handler will support File Handlers on tasks within their caseloads.


Duties and responsibilities:

  • Considering and responding to Applications for Pre-action disclosure
  • Handling matters in accordance with client SLA’s
  • Instructing Counsel/advocate
  • Reviewing evidence
  • Legal Research
  • Negotiations/ Drafting Payments into Court
  • Dealing with routine correspondence
  • Initial review and setting strategy for the management of the claim
  • Reviewing matters throughout
  • CRU
  • Dealing with disclosure
  • Reviewing evidence (including medical / personnel records)
  • Conducting investigations with Insured’s / obtaining witness statements
  • Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses
  • Instructing Counsel / Experts
  • Conferences and Trials with Counsel and note taking
  • Dealing with routine correspondence
  • Reviewing quantum
  • Drafting Tomlin Orders and Consent Orders
  • Draft Cost schedules
  • Dealing with general or straightforward queries
  • Telephone chasing activities
  • Filing out Allocation Questionnaires and witness summon


Person specification/ key skills:

  • Previous defendant litigation file handling experience and / or pervious experience in EL/PL claims either claimant or defendant
  • Previous experience in personal injury
  • Self-confident with good telephone and communication skills with people at all levels inside and outside the business
  • An ability to organise and prioritise tasks using initiative
  • Calm under pressure with the ability to re-prioritise and delegate effectively when required
  • An ability to maintain attention to detail when dealing with repetitive tasks
  • Good Literacy and IT skills
  • Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
  • Ability to work effectively within the Keoghs Shared Behaviour framework
  • Contributes actively to an environment in which colleagues work cooperatively with each other.
  • Ability to meet performance targets
  • Positive, confident and enthusiastic
  • Excellent listening, verbal and written communication skills
  • Good client care skills and evidence of working to client guidelines on a delegated basis
  • Ability to prioritise work, keep to deadlines and work under pressure
  • High level of analytical skills


Desirable

  • Legal Education- ILEX, LPC or equivalent work experience
  • Good advocacy skills.


Our values

Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

  • Dynamic: We adapt swiftly to change, always looking ahead.
  • Innovative: Solution-focused, with an entrepreneurial mindset.
  • Succeed together: We succeed together, valuing diverse perspectives.
  • Connected: United under one mission, making a difference.


We’re committed to equal opportunities and support applicants with disabilities. Contact Human Resources for any necessary adjustments during the application process.