Alpha Account Manager

7 hours ago

Newbury, United Kingdom Checkpoint Systems Ltd Full time

SUMMARY

The Account Manager for Checkpoint’s Alpha High Theft Solutions brand will be responsible for working with the UK Sales Manager to build, manage and sustain profitability in named large, national and regional accounts, identifying and opening new accounts and introducing all of Checkpoint’s Alpha product lines. The Alpha Account Manager will own the account(s) in the Alpha LOB and be responsible for deliverables, training, communication, business development, revenue growth, and profitability.


Reports to: UK Sales Manager

Salary: £40k - £45k

Commission/Bonus: 20% commission paid on a quarterly basis, 10% Opinc Bonus

JOB DUTIES

  • Develop and lead the customer sales strategy, resource coordination, and the revenue and profit expectations for designated national and regional account(s).
  • Manage revenue and growth opportunities within assigned accounts
  • Foster long lasting, positive working relationships between the accounts and Checkpoint
  • Set the expectation of cooperation, coordination, and execution within their account(s)
  • Drive collaboration and teamwork
  • Devise strategy to effectively close the sale of new products and determine a mutually beneficial pricing structure
  • Understand the customer and their needs, and effectively work with the product management team to offer insight and intelligence with respect to customer demands
  • Conduct periodic account reviews to keep management updated on key progress indicators
  • Serve as the primary contact for their strategic national account(s) in relation to the Alpha LOB
  • Ensure complete support and visibility around the company’s highest value customers
  • Offer the greater Checkpoint team new insights from his/her client(s) that may be transferrable to other customer & industries, or Checkpoint Line of Businesses
  • With support from finance/legal, negotiate favorable contracts
  • Budget and forecast sales for customer volumes, revenue and margin
  • Research customer’s pain points to review the current trends, identify competition and identify new solution opportunities, and to hold the relevant “Customer Innovation Sessions between customer, LOB’s, and R&D and then to drive our Innovation Program
  • Provide first class customer service and care


EDUCATION

  • Bachelor’s Degree
  • Master’s Degree a plus
  • Formal Sales training a plus

EXPERIENCE

  • Minimum of six (6) years’ experience in sales or equivalent field, national account responsibility a plus
  • Experience as a retail operator and/or Loss Prevention Senior Management
  • Experience in customer service or related field experience a plus
  • Global account experience a plus

KNOWLEDGE, SKILLS, & ABILITIES (KSA’s):

  • Demonstrated ability to build and maintain strong customer relationships
  • Proven ability to sell complex solutions as well a variety of hardware & specialty products
  • Experience in sales with both short and long cycles times a plus
  • Solid understanding of current technologies used in retail
  • Proven ability to collaborate with internal teams to effectively deliver excellent service
  • Ability to engage in market research and business planning
  • Exceptional presentation skills and ability to influence others by effectively using data
  • Experience identifying and acquiring new customers
  • Creative in finding solutions to problems
  • Understanding of planning and supply chain and the importance of accurate forecasting
  • Experience partnering with Product Management to offer insights and intelligence defining and anticipating customer needs
  • Financial and business savvy, ability to communicate a business case
  • Project management skills​

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