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Technical Consultant
2 months ago
Autonomous Manufacturing Scale Up | Technical Consultant | London | Competitive salary of £40-50k + £8k commission
About the Company:
Our partner is a fast-growing company at the heart of the digital revolution, specialising in software products that are transforming the manufacturing industry through automation. Trusted by global brands and operating across various sectors such as mobility, consumer goods, and machinery, they are on a mission to revolutionise advanced manufacturing. With a talented and ambitious team, they value integrity and are passionate about their mission.
About the role:
Our partner is seeking a Technical Consultant to join their team. This is an exciting opportunity to be part of a fast-growing software product company in advanced manufacturing. The successful candidate will have the chance to learn and grow in an open, knowledge-driven culture and contribute to the mission of revolutionizing advanced manufacturing.
Responsibilities:
- Lead End-to-End Customer Implementation Projects: Oversee the entire lifecycle of customer implementation projects, ensuring successful deployment and integration of the software product into customer operations.
- Manage Customer Integration Projects: Coordinate and execute customer integration initiatives, ensuring seamless integration of the software with existing systems and processes.
- Diagnose Customer Operations: Assess and analyse customer operations to identify opportunities for optimization and troubleshooting potential issues related to the software product.
- Manage Project Risks and Stakeholders: Proactively identify, evaluate, and mitigate risks associated with projects, while effectively managing relationships and communication with stakeholders.
- Consult on Best Practices for Product Usage: Provide expert guidance to customers on how to utilize the software product effectively, offering best practices and strategies to maximize its benefits.
- Contribute to Knowledge Sharing and Team Development: Engage in continuous learning and contribute to the team’s knowledge base, helping to foster an environment of innovation and excellence within the company.
Requirements:
- An interest in advanced manufacturing.
- Minimum of one year of experience in Consulting or Customer Success.
- University degree in Engineering.
- Clearly explain complex technical concepts to non-technical stakeholders.
Benefits:
- Base salary of £40-50k with £8k commission paid out monthly
- Opportunity to work with a talented and ambitious team in a fast-growing company
- Chance to contribute to the advancement of autonomous manufacturing
