Senior Account Manager

4 weeks ago

Waterlooville, United Kingdom PELHAM Full time

JOB DESCRIPTION: SENIOR ACCOUNT MANAGER

LOCATION: HYBRID/WATERLOOVILLE

About the Role


Seeking a Senior Account Manager with a passion for Beauty. We are looking for a driven and commercial Senior Account Manager who thrives on creating and nurturing long term customer relationships. You will embrace the opportunity to work with premium brands, both large and small, and love delighting them with customer service the Pelham way. If you are looking to join a fast-growing company who are disrupting the manufacturing industry and want to be part of shaping our future, then please get in touch.

About Us


Pelham Laboratories is a specialist skincare and haircare contract manufacturer with a real focus on added value. We work with many of UK and Europe’s most loved premium, niche and cult beauty brands offering bespoke brand development & production from our state-of-the-art manufacturing facility in Hampshire.

What you will be doing


  • Day-to-day management of a number of contract and retailer accounts.
  • Ensuring a positive, effective, and productive working relationship with each to encourage growth and profitability.
  • Delivering sales targets and associated key performance indicators (KPIs).
  • Working with customers to agree annual forecasts.
  • Working with other departments to develop product costings, ensuring they meet the needs of both the business and the customer.
  • Working closely with the NPD, Technical, Purchasing and Operational teams on both new projects and existing lines, ensuring projects are delivered on time and to budget.
  • Meeting with customers as and when necessary to discuss current and prospective business.
  • Seeking out, evaluating, and approaching new customers in line with company strategy.
  • Supporting the Head of Sales with executing strategic opportunities.


What we need from you


  • Previous experience within Account Management, ideally within the Health & Beauty sector.
  • Strong commercial acumen.
  • Creativity – market and trend insight and the ability to add value to customer propositions.
  • Effective communication and organisational skills.
  • The ability to work independently as well as part of a team.
  • A can-do attitude and strong work ethic.
  • Flexibility and adaptability to allow you to thrive in a dynamic environment.

What we offer


  • Competitive salary & bonus
  • Remote/hybrid working
  • Generous holiday package
  • Company private healthcare scheme after qualifying period
  • Fun office environment
  • An opportunity to come on a journey and make a real difference in a fast-growing company

Our Policy

Pelham is an equal opportunities employer and we do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

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