Customer Service Apprentice

3 days ago


PurfleetonThames, United Kingdom Scania (Great Britain) Limited Full time

Company description:

SGB

Job description:

Customer Service Apprentice - Purfleet

  • Salary starting from £14,600 with yearly pay increases
  • Annual bonus
  • Designated on site mentor

You do not need any previous experience. Our proven apprenticeship programme, dedicated staff and supportive leadership team will help you learn and grow.

You will be a key member of our family from day one, welcomed and trained by our own inhouse professionals, who are committed to helping you grow and succeed. Delivering a first-class customer service is at the heart of all we do, putting our customer first is at the core of every department, which is why this apprenticeship offers multiple career opportunities.

You will have an enthusiasm for learning and a dedication to grow within a well-established business. Scania are committed to providing you with knowledge you need along the way

Have a look at what your peers have to say:

Quote from ‘Amy’ – apprentice of the year award winner 2023

Amy started her apprenticeship with Scania, without any previous experience - a week after leaving school. A year and a half down the line and Amy is a qualified and key member of the Scania Family, offering a first class service to our customers and the winner of our 2023 Apprentice of the Year Award.

“I was only out of school for a week before starting my apprenticeship, at the age of 16. From the beginning, I was allocated a mentor who supported me throughout my apprenticeship journey. I was very much welcomed with open arms. I feel I have developed more as an individual in this job role, I believe I have become a more confident and independent person. Having the opportunity to fulfil the role of being service adviser and getting the chance to be nominated of apprentice of the year is one thing… but to actually be the one to win the competition is something I could only have dreamt of”.

Quote from our MD, Chris Newitt

"Apprentices are a vital part of Scania. They represent the future not just for us but also the wider automotive industry.  

As a large global organisation, it is essential that we invest in our young people’s futures. 

By doing so it allows us to help young people start their working life with the opportunity to grow and develop, all with the peace of mind that being part of a successful global company brings.  

As the Managing Director of Scania UK, it is my job to ensure we have a diverse and dynamic group of apprentices that we can help shape and nurture to enjoy a successful career, and together, as a team, ensure the future success of Scania".

If you are looking for a career centred around customer service, please apply today.

When you apply for this role we may share your details with our apprentice recruitment partner and training provider, in accordance with our recruitment privacy notice. For further information on how we collect and use personal data about you or your rights over your information please review our privacy notice Privacy statement | Scania United Kingdom

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package.  We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. 

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs.  For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.



  • Purfleet, United Kingdom Scania (Great Britain) Limited Full time

    Company description: SGB Job description: Customer Service Apprentice - Purfleet Salary starting from £14,600 with yearly pay increasesAnnual bonusDesignated on site mentor You do not need any previous experience. Our proven apprenticeship programme, dedicated staff and supportive leadership team will help you learn and grow. You will be a key member of...


  • Purfleet, United Kingdom Scania (Great Britain) Limited Full time

    Company description: SGB Job description: Customer Service Apprentice - Purfleet Salary starting from £14,600 with yearly pay increasesAnnual bonusDesignated on site mentor You do not need any previous experience. Our proven apprenticeship programme, dedicated staff and supportive leadership team will help you learn and grow. You will be a key member of...


  • Southend-on-Sea, United Kingdom NatWest Group Full time

    Customer Service & Operations, Customer Customer Service Apprentice - Southend on Sea, United Kingdom- Apprenticeship- Full Time#R-00232912


  • Southend-on-Sea, Southend-on-Sea, United Kingdom NatWest Group Full time

    Customer Service & Operations, CustomerCustomer Service Apprentice- Southend on Sea, United Kingdom- Apprenticeship- Full Time#R


  • Walton-on-Thames, United Kingdom Audi Apprenticeships Full time

    Audi: Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the...


  • Stoke-on-Trent, United Kingdom Stepping Stones Education & Training Full time

    We are an outstanding property services and business consulting company based in Staffordshire. We are constantly growing and adapting to new market and client needs. Our main services support the Lettings industry and include property Inventories, Inspections, and Check-outs, but we also provide Photography, Floor plans, Virtual tours, PAT testing,...


  • Newark-on-Trent, United Kingdom RH COMMERCIAL VEHICLES Full time

    **We are recruiting for a Customer Service Apprentice at Tuxford, Newark** **What will you learn?** We are looking for a Customer Service Apprentice to join our fast-growing and successful company! As a Customer Service Apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level...


  • Purfleet, Thurrock, United Kingdom CLdN Ports London Ltd Full time

    Administrator (Apprentice)In order to support the Car Department administration team with their daily workload, we are looking for an Administrator (Apprentice). This is an exciting opportunity for someone who is interested in commencing / developing a career within Administration. As part of this role, you will be expected to study and pass a level 3...


  • Newark on Trent, Nottinghamshire, United Kingdom Lincoln College Full time

    Please note this role is fixed term for 18 months. We are recruiting an Apprentice in Customer Service to deliver customer focused services to all students, staff, visitors and prospective students accessing Newark College in person, by phone and electronically. You will book visitors into college using the visitor booking system and ensuring that...


  • Stockton-on-Tees, United Kingdom Vertu Motors Full time

    **Vertu Accident Repair Centre Teesside** We have an exciting opportunity for an Apprentice Customer Service Advisor to join our team, with a progression plan to become a Vehicle Damage Assessor. This is a unique and excellent opportunity for an outgoing, enthusiastic person who is keen to learn and progress their career with us. The successful applicant...


  • Stockton-on-Tees, United Kingdom Vertu Motors Full time

    **Vertu Accident repair Centre Teesside** We have an exciting opportunity for an Apprentice Customer Service Advisor to join our team, with a progression plan to become a Vehicle Damage Assessor. This is a unique and excellent opportunity for an outgoing, enthusiastic person who is keen to learn and progress their career with us. The successful applicant...


  • Southend-on-Sea, United Kingdom TheLightBulb Full time

    **What will the apprentice be doing?** - Speaking with clients and working collaboratively to determine their requirements. - Planning overall appearance and function of all our bathroom products Maintaining awareness of trends and product development within the bathroom industry. - Take ownership of customer orders from start to finish as well as offering a...


  • Stoke-on-Trent, United Kingdom Vertu Motors Full time

    **About us** Do you want to earn a basic salary of £18,000 per year with this increasing to £23,500 plus bonus after successful completion of your apprenticeship? If the answer is Yes, then we are currently searching for people who are either looking to retrain with a company who will invest in their development or, for someone looking to kick start their...


  • Breedon on the Hill, United Kingdom Breedon Group Full time

    Have you always had that knack for being organised? Do you like working with other people? Does a role that has lots of variety interest you? If so, perhaps working as a Customer Service Agent in a quarry, cement or asphalt site is your career call. Earn as you learn, combining college study for a Level 2 and 3 in customer service with industry experience...


  • Breedon on the Hill, Leicestershire, United Kingdom Breedon Group Full time

    Have you always had that knack for being organised? Do you like working with other people? Does a role that has lots of variety interest you?If so, perhaps working as a Customer Service Agent in a quarry, cement or asphalt site is your career call. Earn as you learn, combining college study for a Level 2 and 3 in customer service with industry experience at...


  • Purfleet, United Kingdom CLdN Automotive Ltd Full time

    **Apprentice - Procurement & Supply Assistant** CLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1928, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea roll-on / roll-off (ro-ro)...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Stockton Council Full time

    Further Information We have an amazing opportunity to join our team at Stockton-on-Tees Borough Council as an Apprentice Customer Service Advisor whilst Studying towards a Level 2 Customer Service Practitioner apprenticeship qualification. There's more to a Stockton-on-Tees Borough Council apprenticeship than you might think. We want to empower colleagues...


  • Purfleet, Thurrock, United Kingdom CLdN Automotive Ltd Full time

    Apprentice - Procurement & Supply AssistantCLdN is a leading provider of integrated quay-to-quay and door-to-door logistics solutions. Founded in 1928, CLdN ensures reliable, cost-effective transport that links the major economic areas of Europe. With 30 ships and more than 200 sailings a week, CLdN provides shortsea roll-on / roll-off (ro-ro) connections...


  • Stockton-on-Tees, United Kingdom Stockton Council Full time

    Further Information We have an amazing opportunity to join our team at Stockton-on-Tees Borough Council as an Apprentice Customer Service Advisor whilst Studying towards a Level 2 Customer Service Practitioner apprenticeship qualification. There’s more to a Stockton-on-Tees Borough Council apprenticeship than you might think. We want to empower...


  • Normanton on Trent, Nottinghamshire, United Kingdom Paragon Customer Communications Full time

    Job Title:Customer Service OperatorReports To:Senior OperatorJob Location:NormantonSalary: £21,056.75 per yearWorking hours:38.75 Monday-FridayOverview of LocationUnit 3 in Courtyard 31 is a Paragon Customer Communication site. Several unique services operate from this site, including centralised back-office printing, customer services and Man in Van...