Operations Assistant

4 weeks ago

Romsey, United Kingdom Carabella Corporate Gifts Full time
Job Description

Salary: 23k per annum

 

Location: Romsey, Hampshire

 

Overview:

If you are someone that enjoys wrapping gifts as much as receiving them, this could be the position for you.

We are a small but rapidly growing bespoke gift hamper company, helping our clients to say Thank you in a more personal way with luxury food, drink and homeware gifts. We pride ourselves on curating hampers filled with stylish and unique gifts that make our recipients feel truly valued. We love working with artisan producers and sustainability is at the heart of everything we do.

The role:

This is an exciting time to join our growing team as we take on a national account providing bespoke gifts to thousands of new home owners around the country.  The successful candidate will hold a vital role in the management of this account as well as other client accounts; from order fulfilment to despatch and everything in between:


 Client Orders – Picking and packing orders, using courier booking systems. Liaising with clients to confirm delivery dates, dealing with enquiries


Customer service – Liaising with our clients online, on the phone or in person with regards to the logistics of their order and dealing with any specific requests in a timely and professional manner


Packing online orders – Picking and packing of online orders. You will work quickly and efficiently to fulfil all online orders, with care and attention to detail.


General Business support – supporting the wider business with tasks that require additional assistance, particularly as we enter the busy festive period.


Replenishing stock – Replenishing stock in the correct locations, keeping in regular contact with the Procurement Manager if you notice stock of a product is running low.

 

Warehouse organisation and tidiness – You will ensure all areas of the warehouse are kept tidy and organised and stock is always stored safely.


Managing Goods In – Liaising with the Warehouse Manager and external shipping companies on delivery times, ensuring you are prepared and on hand to receive and organise incoming shipments to the warehouse.


Quality control – Conduct quality control on all new shipments. Identifying and reporting on any issues.


Being a growing Company, we want our team to grow with us so there may be opportunities to progress your role within the company for the right individual.


Required skills & experience:

·      Ideally, you will have previous experience working within a similar role. If you haven’t but think you’d be the perfect person for the role, we’d still like to hear from you

·      Excellent communication skills

·      Good computer literacy (including familiarity with Microsoft Office, especially Excel and any stock inventory systems)

·      Adaptable and able to demonstrate ability to juggle multiple tasks and prioritise workload

·      Self-motivated natural ability to work quickly and efficiently

·      Strong self-motivation is essential

·      Ability to work independently and use your own initiative

·      Great eye for detail and accuracy

·      Pride in keeping areas tidy and organised

·      Physical fitness as this role involves lots of lifting

·      Valid UK driving licence - access to a car would be beneficial

 

 

Hours

37.5 hours a week 9am – 4.30pm, Monday – Friday. Flexibility can be discussed.

Occasional weekend and overtime working during exceptionally busy periods such as the Christmas period. Time in lieu will be given for any weekend working.

 

Location

You will need to be located within a commutable distance to our warehouse and office in Romsey, Hampshire

 

To apply, please email: info@carabellagifts.com with an introduction of yourself and your CV.

 

Closing Date: Tuesday 7th of May.

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