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SC cleared Solution Support Engineer

4 months ago

Aldermaston, United Kingdom Global Technology Solutions Ltd. Full time

JOB TITLE: SC cleared Solution Support Engineer


Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.

LOCATION: Aldermaston,

SALARY: £56,525

WORKING HOURS: Standard office hours

9 day working fortnight, every other Friday off

Holding SC or DV clearance is a MUST. Due to the clearance required we can only progress with British nationals

Purpose of the role

We are looking for customer-focused and enthusiastic candidate for the Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic to our client needs and requirements. The applicant should have a very good understanding of software application packaging, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.

The Application Packaging Team is responsible for managing the end to end delivery of applications and Operating System gold builds, and the on-going lifecycle management for those applications.

Behaviours

• Demonstrate the ability to methodically work through issues

• Identify issues end users might be facing and drive improvement and simplifications to help end user process

• Maintain good working relationship with key stakeholders and support teams

• Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills

As an Employee you will benefit from:

• Flexible benefits including, private medical and health insurance, basic cover paid by employer

• Free eye test vouchers

• Company pension scheme

• Income protection after 6 months’ service should you be off work due to serious illness

• 23 days holiday rising by 1 day per year to max 25

• Option to purchase / sell additional holiday

• Life insurance

• Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support

If you have the skill required, apply now