Senior Strategic Improvement Manager

6 days ago

Twickenham, United Kingdom NIHR (National Institute for Health and Care Research) Full time

We are seeking a dynamic and experienced Senior Strategic Improvement Manager to join our Public Partnerships team. This pivotal role will drive the development and implementation of strategic initiatives aimed at enhancing public engagement and partnership in health research.


The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

LGC Ltd, holds the DHSC contract to deliver the NIHR improvement functions for both public partnerships, and research dissemination and knowledge mobilisation. You will be supporting the Public Partnerships coordinating function team, which aims to improve in how NIHR partners with patients, the public, carers, services users and communities including through the NIHR Strategic Commitments for Public Partnerships.

Job Description

  • Work across NIHR and with external partners, to lead, influence and facilitate other NIHR functions/teams and leaders to set goals and prepare integrated plans for delivery of the Commitments theme/priorities
  • Develop, deliver and/or support delivery of team/cross-organisational project/s or activities which support the Strategic Commitments
  • Develop and maintain targeted stakeholder relationships and networks across and beyond NIHR to build understanding of, and ensure engagement/alignment with, the Commitments and the work of the team in general
  • Work collaboratively with the Comms and Engagement function and others to develop, and help implement, communications and stakeholder engagement plans
  • Meaningfully and inclusively involve public partners, in line with the UK Standards for Public Involvement

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential Criteria

  • Degree in health or social sciences or equivalent skills/experience
  • Experience of managing public or community involvement/engagement
  • Strong applied public partnerships knowledge in one of the 5 Strategic Commitments themes
  • Experience of leading or delivering improvement goals
  • Experience of delivering successful stakeholder engagement
  • Experience of working with stakeholders at all levels
  • Understanding of and commitment to equality, diversity and inclusion

Desirable Criteria

  • Programme/project management qualification or equivalent experience

Salary & Benefits

£47,300 to £49,900 PA

Bonus - subject to company performance

25 days annual leave, plus public holidays (UK)

Enhanced contributory pension scheme

Life Insurance

Benenden Healthcare

Season Ticket Loan

Laptop, IT equipment and remote IT support

NB: This role is a 12 month fixed term contract position, 0.8 FTE, 4 days a week.

We also actively encouraged applicants interested in secondment opportunities.

This is an office based, home working (hybrid) role with an expectation for all employees to attend our offices a minimum of 4 days a month, 1 day a week.

Application Process

If you are interested in working with us and feel you have the appropriate background and skills, please apply with your CV, (with the cover letter attached in the same document), outlining your suitability for the role and highlighting your experience against the required criteria.

Applications are invited before the closing date on 05th July 2024.

Shortlisting 11th July. Notification for interview 15th July.

If you are interested to confidentially learn more about this exciting opportunity,

please email - Zoe Gray - zoe.gray@nihr.ac.uk.

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