Senior Strategic Improvement Manager

2 weeks ago

Twickenham, United Kingdom NIHR (National Institute for Health and Care Research) Full time

The National Institute for Health and Care Research (NIHR) is one of the UK's largest funders of health and care research, investing more than £1.3 billion per year of research funding from the Department of Health and Social Care (DHSC). Together, NIHR people, facilities and systems drive health and care research from bench to bedside for the benefit of patients and the economy. We have played a vital role in the global fight against Covid-19.


Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

The life sciences company LGC Ltd, holds the DHSC contract to deliver the NIHR improvement functions for both public partnerships, and research dissemination and knowledge mobilisation. You will be supporting the Public Partnerships coordinating function team, which aims to improve in how NIHR partners with patients, the public, carers, services users and communities including through the NIHR Strategic Commitments for Public Partnerships.

The postholder will be employed by LGC Ltd within its Grant Management Group (GMG), which also supports NIHR research commissioning and industry relations.

Job Description

  • Work across NIHR and with external partners, to lead, influence and facilitate other NIHR functions/teams and leaders to set goals and prepare integrated plans for delivery of the Commitments theme/priorities
  • Develop, deliver and/or support delivery of team/cross-organisational project/s or activities which support the Strategic Commitments. Ensure that goals and stakeholder needs are met, delivery is timely, and there is effective monitoring, reporting and evaluation
  • Develop and maintain targeted stakeholder relationships and networks across and beyond NIHR to build understanding of, and ensure engagement/alignment with, the Commitments and the work of the team in general
  • Work collaboratively with the Comms and Engagement function and others to develop, and help implement, communications and stakeholder engagement plan/s. Support their monitoring and evaluation
  • Work collaboratively, including with other team senior managers, to put in place effective and proportionate programme management approaches for the implementation of the Commitments
  • Assist the Chair and lead senior manager to ensure that the Public Partnerships Programme Board has effective governance. This includes assisting with the secretariat function, recruitment/induction and/or improving systems and processes
  • Lead/contribute to the development of high quality resources/ learning materials and or impact stories/case studies
  • Provide high quality and timely responses to stakeholder public partnerships enquiries, and effective signposting
  • Lead or facilitate team/project events, workshops and or meetings , and represent NIHR and the team at meetings and events. This will include making presentations on behalf of the team and deputising for the Deputy Director where required
  • Meaningfully and inclusively involve public partners, in line with the UK Standards for Public Involvement

Qualifications & Experience

Essential

  • Degree in health or social sciences or equivalent skills/experience
  • Experience of managing public or community involvement/engagement, ideally in the health and/or care sector
  • Strong applied public partnerships knowledge in at least one of the 5 Strategic Commitments themes
  • Experience of leading or delivering improvement goals in an area of work, involving other teams or organisations
  • Experience of delivering successful stakeholder engagement for a strategy/ project/ programme
  • Experience of working with stakeholders at all levels to generate commitment to, and achieve delivery of, shared goals
  • Strong influencing and negotiation skills, to persuade those outside your management control, and at different levels, to take ownership of work/ improve practice/align work/deliver results
  • Excellent communication skills orally and in writing, including the ability to convey complex material tailored to the needs of different audiences, and to target communications, including for patients and the public
  • Effective planning/organisational skills to deliver multiple and fluctuating priorities with demanding deadlines
  • Understanding of and commitment to equality, diversity and inclusion, and able to show how you would apply it in this role
  • Highly IT literate with the ability to competently employ the various functions of Microsoft/Google including PowerPoint/Slides, Word/Docs, Excel/Sheets and Outlook/Gmail
  • Strong interpersonal skills with a collaborative, inclusive and supportive working style

Desirable

  • Programme/project management qualification or equivalent experience

Salary & Benefits

£47,300 to £49,900 PA

Bonus - subject to company performance

25 days annual leave, plus public holidays (UK)

Enhanced contributory pension scheme

Life Insurance

Benenden Healthcare

Season Ticket Loan

Laptop, IT equipment and remote IT support

NB: This role is a 12 month fixed term contract position, 0.8 FTE.

We also actively encouraged applicants interested in a secondment.

This is an office based, home working (hybrid) role with an expectation for all employees to attend our offices a minimum of 4 days a month, 1 day a week.

Application Process

If you are interested in working with us and feel you have the appropriate background and skills, please apply with your CV, (with the cover letter attached in the same document), outlining your suitability for the role and highlighting your experience against the required criteria.

Applications are invited before the closing date on 21th June 2024.

Shortlisting 25/26th June.

Notification for interview 28th June.

If you are interested to confidentially learn more about this exciting opportunity, please email - Zoe Gray - zoe.gray@nihr.ac.uk.

EQUAL OPPORTUNITIES

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

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