Senior Strategic Improvement Manager

6 months ago


Twickenham, United Kingdom NIHR Full time

About the role

Work across NIHR and with external partners, to lead, influence and facilitate other NIHR functions/teams and leaders to set goals and prepare integrated plans for delivery of the Commitments theme/priorities

Develop, deliver and/or support delivery of team/cross-organisational project/s or activities which support the Strategic Commitments. Ensure that goals and stakeholder needs are met, delivery is timely, and there is effective monitoring, reporting and evaluation

Develop and maintain targeted stakeholder relationships and networks across and beyond NIHR to build understanding of, and ensure engagement/alignment with, the Commitments and the work of the team in general

Work collaboratively with the Comms and Engagement function and others to develop, and help implement, communications and stakeholder engagement plan/s. Support their monitoring and evaluation

Work collaboratively, including with other team senior managers, to put in place effective and proportionate programme management approaches for the implementation of the Commitments

Assist the Chair and lead senior manager to ensure that the Public Partnerships Programme Board has effective governance. This includes assisting with the secretariat function, recruitment/induction and/or improving systems and processes 

Lead/contribute to the development of high quality resources/ learning materials and or impact stories/case studies 

Provide high quality and timely responses to stakeholder public partnerships enquiries, and effective signposting 

Lead or facilitate team/project events, workshops and or meetings , and represent NIHR and the team at meetings and events. This will include making presentations on behalf of the team and deputising for the Deputy Director where required 

Meaningfully and inclusively involve public partners, in line with the 

What you will bring to the role

Qualifications

Degree in health or social sciences or equivalent skills/experience

Experience of managing public or community involvement/engagement, ideally in the health and/or care sector

Strong applied public partnerships knowledge in at least one of the 5 Strategic themes

Experience of leading or delivering improvement goals in an area of work, involving other teams or organisations

Experience of delivering successful stakeholder engagement for a strategy/ project/ programme

Experience of working with stakeholders at all levels to generate commitment to, and achieve delivery of, shared goals 

Strong influencing and negotiation skills, to persuade those outside your management control, and at different levels, to take ownership of work/ improve practice/align work/deliver results 

Excellent communication skills orally and in writing, including the ability to convey complex material tailored to the needs of different audiences, and to target communications, including for patients and the public 

Effective planning/organisational skills to deliver multiple and fluctuating priorities with demanding deadlines

Understanding of and commitment to equality, diversity and inclusion, and able to show how you would apply it in this role 

Highly IT literate with the ability to competently employ the various functions of Microsoft/Google including PowerPoint/Slides, Word/Docs, Excel/Sheets and Outlook/Gmail

Strong interpersonal skills with a collaborative, inclusive and supportive working style 

NB: This role is a 12 month fixed term contract position, 0.8 FTE. 

Ready to apply?

Are you interested in learning more about this exciting position with the NIHR?

If you are interested in working with us and feel you have the appropriate background and skills, please apply with your CV, (with the cover letter attached in the same document), outlining your suitability for the role and highlighting your experience against the required criteria, and quote REF1062X.

Applications are invited before the closing date on 21 June 2024. 
Shortlisting 25-26 June 2024.
Notification for interview 28 June 2024.

This role is with NIHR Coordinating Centre (NIHRCC) and is hosted by LGC.



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