Current jobs related to Service Operations Manager - Crewe - The Talent Movement
-
Head of Operations
1 month ago
Crewe, Cheshire East, United Kingdom Innovative Service Group Full timeJoin Our Team as a Senior Operations LeaderWe are seeking a highly skilled and experienced Senior Operations Leader to join our team at Innovative Service Group. As a key member of our leadership team, you will be responsible for leading and managing a team of professionals to deliver high-quality services to our clients.Key Responsibilities:Lead and manage...
-
Head of Operations
1 month ago
Crewe, Cheshire East, United Kingdom Innovative Service Group Full timeJoin Our Team as a Senior Operations LeaderWe are seeking a highly skilled and experienced Senior Operations Leader to join our team at Innovative Service Group. As a key member of our leadership team, you will be responsible for leading and managing a team of professionals to deliver high-quality services to our clients.Key Responsibilities:Lead and manage...
-
Customer Service Operations Manager
2 weeks ago
Crewe, Cheshire East, United Kingdom Medlock Partners Full time £30,000 - £35,000Job Title: Customer Service Operations Manager Job Summary: We are seeking an experienced Customer Service Operations Manager to oversee the customer operations and management of the customer service team. Key Responsibilities: * Manage the Customer Service function, ensuring that professional advice and support is provided to all customers. * Lead the...
-
Customer Service Operations Manager
2 weeks ago
Crewe, Cheshire East, United Kingdom Medlock Partners Full timeMedlock Partners is seeking a Customer Service Operations Manager to oversee the customer operations and management of the customer service team for a Cheshire based Fashion brand. This role will allow you to develop strategies to enhance customer satisfaction and support business growth.Key Responsibilities:Manage the Customer Service function, ensuring...
-
Customer Service Operative
5 months ago
Crewe, United Kingdom HR GO Recruitment Full time**Customer Service Operative**: **Cheshire - Crewe** **£11.72 per Hour** **Contract** Oil and Gas - Job Reference - BBBH150 We are seeking a highly motivated and detail-oriented individual to join client's team as a Customer Service Operative, on a 6 month contract, with the possibility of being extended. Our client is passionate about Industrial Gas...
-
Food Service Operations Manager
1 week ago
Crewe, Cheshire East, United Kingdom SSP Group Full timeAbout the RoleWe are seeking a dedicated and passionate Assistant General Manager to join our team at SSP Group. As a key member of our management team, you will be responsible for supporting the General Manager in delivering exceptional customer service and operational excellence.Key ResponsibilitiesSupport the General Manager in leading the team to achieve...
-
Customer Service Operative
5 months ago
Crewe, United Kingdom RHL Full time**Cheshire - Crewe** **£11.72 per Hour** **Contract** Oil and Gas - Job Reference - BBBH150 We are seeking a highly motivated and detail-oriented individual to join client's team as a Customer Service Operative, on a 6 month contract, with the possibility of being extended. Our client is passionate about Industrial Gas and have a legacy of helping...
-
Probation Service Officer
5 months ago
Crewe, United Kingdom HM Prison & Probation Service Full time**Details**: **Reference number**: - 343707**Salary**: - £24,228 - £30,208- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time, Part-time**Number of jobs available**: -...
-
Operational Service Administrative Assistant:
6 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeAre you an enthusiastic, motivated Operational Services Assistant wishing to join our dynamic and forward thinking dietetic service based at Leighton hospital, within Central Cheshire Integrated Care Partnership. The Dietetic teams work across Central Cheshire providing a service for wards at Leighton Hospital, outpatient and general practice clinics,...
-
Service Manager
3 weeks ago
Crewe, United Kingdom Protyre Full timeProtyre is a fast-growing national automotive company offering superb training and development opportunities. We are currently seeking an experienced and technical Automotive Service / Centre Manager to join our growing team. The Centre Manager will be responsible for delivering the company business objectives through effective management and co-ordination...
-
Operations Manager
2 weeks ago
Crewe, United Kingdom Impact Food Group Full timeRole: Operations ManagerSalary: £55k plus Car Allowance ( £5760) & Great BenefitsLocation: Crewe, Stoke, Macclesfield & Surrounding AreasAt Impact Food Group, we're more than a school caterer. The people are the heart of what we do. We're driven by creating a positive food culture and helping more students eat better food. Making a positive social impact...
-
Duty Manager
4 weeks ago
Crewe, United Kingdom Select Service Partner UK Ltd Full timeSSP UK & IRELANDDuty Manager at Upper Crust, Crewe Station Pay Rate: £12.22 Shift Pattern: Full time a variety of shifts between 6.00am and 10:00pm, including weekends.Due to some responsibilities within the Duty Manager, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to...
-
Customer Service Operative
5 months ago
Crewe, United Kingdom Radius Payment Solutions Full time**Job Title**: Customer Service Operative **Location**: Crewe, Cheshire **Salary**:£23,850 + bonus **Working Hours**: Monday to Friday, 08:30 - 17:00 **Heard of us?** We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology...
-
Customer Service Operative
5 months ago
Crewe, United Kingdom Radius Payment Solutions Full time**Job Title**: Customer Service Operative **Location**: Crewe, Cheshire **Salary**:£23,850 + bonus **Working Hours**: Monday to Friday, 08:30am - 05:00pm **Heard of us?** We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology...
-
Operational Service Administrative Assistant:
4 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeAre you an enthusiastic, motivated Operational Services Assistant wishing to join our dynamic and forward thinking dietetic service based at Leighton hospital, within Central Cheshire Integrated Care Partnership. The Dietetic teams work across Central Cheshire providing a service for wards at Leighton Hospital, outpatient and general practice clinics,...
-
Probation Officer Crewe
5 months ago
Crewe, United Kingdom Service Care Full time**Full time - Probation officer.**: **LOCATION**:Crewe **HOURS**:37.5 hours per week **PAY RATE: £22.44 - £26.45 **(Experience depending) **Full Job Description** Depending on the role, work may include: - Working with people on probation to analyse and address their behaviour; - Assessing offender needs; - The preparation and delivery of reports (Court,...
-
People Operations Manager
3 weeks ago
Crewe, Cheshire East, United Kingdom Maru Search & Consultancy, a CRG Company Full time £45,000 - £55,000Job Title: People Operations ManagerWe are seeking an experienced People Operations Manager to lead our UK People Operations team in delivering an exceptional employee experience.Key Responsibilities:Lead and support the People Operations team in ensuring seamless service delivery to employees.Support transactional HR admin and act as a conduit between the...
-
People Operations Manager
3 weeks ago
Crewe, Cheshire East, United Kingdom Maru Search & Consultancy, a CRG Company Full time £45,000 - £55,000Job Title: People Operations ManagerWe are seeking an experienced People Operations Manager to lead our UK People Operations team in delivering an exceptional employee experience.Key Responsibilities:Lead and support the People Operations team in ensuring seamless service delivery to employees.Support transactional HR admin and act as a conduit between the...
-
People Operations Manager
2 weeks ago
Crewe, Cheshire East, United Kingdom Maru Search & Consultancy, a CRG Company Full timeJob Title: People Operations ManagerMaru Search & Consultancy, a CRG Company, is seeking an experienced People Operations Manager to lead our UK People Operations team. The successful candidate will have day-to-day responsibility for ensuring the team delivers an intuitive and seamless service to employees.Key Responsibilities:Lead and support the People...
-
Warehouse Operations Manager
2 weeks ago
Crewe, Cheshire East, United Kingdom DX Full timeRole Summary:As a key member of the DX team, you will be responsible for overseeing the day-to-day operations of our warehouse, ensuring the smooth delivery of goods and services to our customers. This will involve managing a team of warehouse operatives, coordinating the receipt, storage, and dispatch of items, and maintaining accurate records of stock...
Service Operations Manager
2 months ago
Do you enjoy Customer Service, Team Leadership, and Operations Management?
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Would you like the autonomy, investment, and support to drive improvements that enhance both the experience of the customer and of your team of Engineers?
Does a culture of collaboration, openness, and continuous support and development sound appealing?
If yes, then this could be the role you’ve been looking for.
Who you will be working for:
A well-established, leader in their field of medical and aesthetic equipment.
Their Head office, training facility, manufacturing, and distribution centre are based in Cheshire East. You’ll be based here, with your team of Engineers either out on the road across the whole of the UK or making advanced repairs in the workshops.
To their customers, we are known for being British, scientific experts, providing quality products and excellent customer service.
What you’ll be doing:
Managing a team of 8 Engineers, mostly field-based.
Asking the question: How do best deliver service against demand, and how do we measure it effectively? This is where a sound operations background will come into play.
You’ll develop processes and Continuous Improvement initiatives that best utilise and protect/enhance the role of your service engineers.
You’ll ensure your team is working safely, have the tools and materials to do their best job, and have the necessary documentation in place, method statements, etc.
You’ll develop training pathways for your team to ensure they meet customer demands but also provide support, mentorship, and opportunity for the team.
You’ll have the support of an experienced Customer Service Manager and their team on the helpdesk to field enquires and schedule work so your focus can be directed on the above.
What’s on offer:
You’ll become part of a leadership that’s committed to striving for better. You’ll be given autonomy to make change, become the voice of the customer, and be able to make a significant impact both operationally and in service delivery.
Although the role will be predominantly office-based, there will be some flexibility around opportunities for home-working on occasion.
You’ll have your own development opportunities as the role grows and the business is happy to invest in further training both internal and external.
A basic salary of circa £50,000 (negotiable on experience), company car, plus an annual company bonus, employee discount, life assurance, and annual leave at 25 days plus your birthday and Bank Holidays.
The skills and experience we're looking for:
A strong background in delivering excellent customer service, through a field-based engineering team. If you've worked in a technical environment before, great - if not, you'll need to be practically minded and be able to understand technical information (electro / mechanical).
A sound operational background - you'll enjoy problem-solving and making things better and more efficient for everyone.
A strong leader. You'll need to be supportive, know when your team needs help, and how best to deliver that support. Experience managing a remote team, and the challenges that can bring, would be very useful.
Please apply with your CV or contact Kate Hill at The Talent Movement to discuss confidentially.
