Customer Service Apprentice

4 days ago

Shepton Mallet, United Kingdom Scania (Great Britain) Limited Full time

Company description:

SGB

Job description:

Customer Service Apprentice - Shepton Mallet

  • Salary starting from £14,600 with yearly pay increases
  • Annual bonus
  • Designated on site mentor

You do not need any previous experience. Our proven apprenticeship programme, dedicated staff and supportive leadership team will help you learn and grow.

You will be a key member of our family from day one, welcomed and trained by our own inhouse professionals, who are committed to helping you grow and succeed. Delivering a first-class customer service is at the heart of all we do, putting our customer first is at the core of every department, which is why this apprenticeship offers multiple career opportunities.

You will have an enthusiasm for learning and a dedication to grow within a well-established business. Scania are committed to providing you with knowledge you need along the way

Have a look at what your peers have to say:

Quote from ‘Amy’ – apprentice of the year award winner 2023

Amy started her apprenticeship with Scania, without any previous experience - a week after leaving school. A year and a half down the line and Amy is a qualified and key member of the Scania Family, offering a first class service to our customers and the winner of our 2023 Apprentice of the Year Award.

“I was only out of school for a week before starting my apprenticeship, at the age of 16. From the beginning, I was allocated a mentor who supported me throughout my apprenticeship journey. I was very much welcomed with open arms. I feel I have developed more as an individual in this job role, I believe I have become a more confident and independent person. Having the opportunity to fulfil the role of being service adviser and getting the chance to be nominated of apprentice of the year is one thing… but to actually be the one to win the competition is something I could only have dreamt of”.

Quote from our MD, Chris Newitt

"Apprentices are a vital part of Scania. They represent the future not just for us but also the wider automotive industry.  

As a large global organisation, it is essential that we invest in our young people’s futures. 

By doing so it allows us to help young people start their working life with the opportunity to grow and develop, all with the peace of mind that being part of a successful global company brings.  

As the Managing Director of Scania UK, it is my job to ensure we have a diverse and dynamic group of apprentices that we can help shape and nurture to enjoy a successful career, and together, as a team, ensure the future success of Scania".

If you are looking for a career centred around customer service, please apply today.

When you apply for this role we may share your details with our apprentice recruitment partner and training provider, in accordance with our recruitment privacy notice. For further information on how we collect and use personal data about you or your rights over your information please review our privacy notice Privacy statement | Scania United Kingdom

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package.  We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation. 

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs.  For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.

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