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Sales Order Processor

4 months ago

NewcastleunderLyme, United Kingdom Stem Recruitment Full time

Sales Order Processor / Warehouse Operative



Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

Job Type: Permanent Part time (9:30-3:30pm Monday – Friday but can make full time if needed)

Salary: Dependent upon experience

Hours: 6 hours per day, 30 hours per week (can increase to full time hours)

Location: Office based, Newcastle-under-Lyme

Benefits: 25 days annual leave plus bank hols and closed over Christmas and New Year, small friendly team, free tea and coffee, free onsite parking, ongoing training, development and support


The Company:

Our small but successful client markets specialist scientific treatments and therapies to a variety of medical companies across the county, including NHS and private practices. They work within the Rheumatology and Ophthalmology sector, and their treatments have been used on some well-known sports players


The company are looking for someone to assist with sales order processing and warehouse duties, so are looking for a person that is extremely organised, with good literacy and numeracy skills, with the ability to meet the physical demands of the job too. A team player who is truly committed to customer service with excellent attention to detail would suit this role.


The Role:

  • Receiving and processing orders, sorting, picking and packing and despatching medical devices to their customers according to a schedule, making regular checks to ensure all orders are picked correctly
  • Processing sales orders electronically via Xero, analysing the order and applying any special rates, terms and conditions
  • Assisting with customer queries via phone and email and liaising with suppliers
  • Preparation and despatching of sales support items
  • Preparing exhibition equipment and materials for collection and delivery
  • Checking, labelling and putting away supplier deliveries and keeping on top of stock shortages
  • Post office and courier despatch duties


Job Requirements:

  • Previous experience of order processing / warehouse duties is a must
  • Must have a GCSE Maths and English or equivalent
  • Full UK driving license and own car is essential
  • An understanding of safety requirements within a warehouse environment
  • An ‘all rounder’ in terms of skills and abilities, with excellent communication skills and phone manner
  • Previous customer service experience



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