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Internal Account Manager
2 months ago
Who are Eque2?
Eque2 provides financial, contract management, and estimating software tailored for construction businesses, standing out as market leaders in our field. With a customer base exceeding 3,000 and experiencing rapid expansion, we operate from offices in both Maidenhead and Newcastle.
We are proud to announce that we've earned the "Great Place to Work" certification for two consecutive periods: April 2023 to April 2024, and now May 2024 to May 2025.
Interested in this role You can find all the relevant information in the description below.
Position Summary
The Internal Account Manager reports to the Head of SMB Account Management and will be responsible for the migration of current annual licence customers to our Cloud offering on monthly subscriptions.
This is a varied, fast paced and challenging role in our Newburn (Newcastle) site. Office based with Hybrid working available after successful initial probationary period.
Role Headlines
- Be able to work collaboratively as part of a team while also striving to achieve both team and individual targets.
- Provide weekly forecasts and detailed descriptions of sales opportunities in the pipeline.
- Create opportunities through outbound calling.
- Serve as the point of contact for all customer account management matters.
- Collaborate with internal teams such as finance, support, professional services, and customer care to promptly address customer queries.
- Develop relationships with key accounts and create close plans for long-term opportunities.
- Ensure the CRM is always updated with customer contact details and interactions.
- Follow up on inbound leads promptly to maximize opportunities.
- Maintain a strong working knowledge of all Eque2 products and the value they offer to customers.
- Share insights with the marketing team about buying trends for future campaigns.
- Office based in our Newburn office in Newcastle.
Prerequisites
- Minimum of 5 years of experience in an Account Management role.
- Experience in selling a SaaS Cloud offering.
- Ability to manage multiple opportunities simultaneously, typically around 20 to 30.
- Strong communication skills with the ability to create and write effective proposals.
Advantageous
- Understanding of the construction industry
- Understanding of financial / accounts packages – specifically Sage
Training and Prospects
- Full training and induction
- We have a great ‘work hard play hard’ philosophy
- Excellent career prospects; good opportunity to move into a field based role.
