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Resident Liaison Officer

2 months ago

Southampton, United Kingdom Skilled Careers Full time

Resident Liaison Officer

  • Permanent Position
  • Southampton
  • Up to £38,000 + Car Allowance + Fuel Card + Benefits Package
  • Must Have Full Driving License and Vehicle



Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

Skilled Careers are currently working with a market leading main contractor with over 25 years of expertise within the construction industry. The company in question adopt a supportive and successful work environment, where individual growth is the maximum priority.


They are currently hiring for an Resident Liaison Officer (RLO) to join there construction division on a permanent basis. You will play a key role of being a main point of contact for all residents, delivering excellent customer care to ensure work programs are met.


Key Responsibilities:

  • Booking appointments and managing schedules.
  • Handling resident complaints and issues with professionalism and efficiency.
  • Maintaining property records and conducting validation and customer satisfaction surveys.
  • Facilitating communication between all stakeholders for a seamless project experience.
  • Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.


Requirements:

  • Previous experience as a Resident Liaison Officer (RLO) is essential. 1-2 years +
  • Occupied refurbishment knowledge is also desirable
  • Strong health and safety knowledge
  • Exceptional communication skills and ability to work collaboratively.
  • IT proficiency and adaptability to on-site operations.
  • Ability to work independently and as part of a team.
  • Strong interpersonal skills and a proactive attitude.
  • Ambitious, innovative, and self motivated
  • Driving license


If you feel as though this position may be something of interest please apply directly through this advert or send your CV to ckearns@skilledcareers.co.uk