Shipping Coordinator

1 week ago

Peterborough, United Kingdom Innova Solutions Full time

Job Role: Shipping Coordinator

Contract Inside IR35

Peterborough, UK



Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.

Min. of 1year Export experience or transportation/booking background.

Customer service experience

3 days on site, 2 wfh. First couple of weeks during training will need to be onsite more often.

This role sits within the Supply Chain team based in Peterborough and will be a key player in planning, arranging and processing shipments to our global customer base.


What You Will Do:

• Arrange for shipments of products to be despatched to customers based on available product

• Working with carriers and customers to agree collection schedules

• Send all relevant documentation for the shipments to the necessary contacts

• Prepare, submit and record the export entry for goods sent overseas

Level Working Knowledge:

• Provides a quality of service that customers describe as excellent.

• Resolves common customer problems.

• Responds to unexpected customer requests with a sense of urgency and positive action.

• Provides direct service to internal & external customers.


Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

Level Working Knowledge:

• Processes limited amounts of detailed information with good accuracy.

• Learns from mistakes and applies lessons learned.

• Develops and uses checklists to ensure that information goes out error-free.


Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.

Level Working Knowledge:

• Adjusts to new or changing assignments, processes, and people.

• Demonstrates willingness to listen to other opinions.

• Identifies and considers alternative approaches to situations or problems.


Import/Export: Knowledge of issues, procedures, tools and practices of importing and exporting; ability to import and export goods to and from international locations.

Level Working Knowledge:

• Completes all required export documentation for repetitive transactions.

• Ensures all export entries remain compliant with HMRC and identifies and corrects any errors.


Transportation: Knowledge of transportation; ability to transport materials and goods to manufacturing facilities and customers.

Level Working Knowledge:

• Participates in arranging transportation of goods.

• Ensures on time shipments; anticipates and resolves shipping problems.

• Works with at least one type of transportation mode and carrier.

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