Premier Relationship Officer

3 weeks ago


UK, United Kingdom HSBC Full time

Description - External
Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As an HSBC employee Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join our branch network team in the role of Premier Relationship Officer.

The role of the Premier relationship manger is a key administration support role, enhancing Relationship Manager's client interaction time and providing an outstanding customer experience to clients. The role provides dedicated administration support to a team of Premier Relationship Managers (PRM) in the overall achievement of their objectives.

You will provide high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact or qualify customer needs to offer relevant products, services and solutions.

In this role, you will:

Support Premier Relationship Managers to manage client contact and service, including direct customer contact, facilitating a smooth hand over where appropriate, and managing key event reminders to maintain active client contact
Work closely with a team of Premier Wealth Managers and understand the Premier Wealth journey. The successful applicant will support Wealth Managers with the administration of a range of wealth management solutions.
Build and retain a strong knowledge of the Premier Relationship Managers portfolio of clients with the support of analytical tools
Suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work together.
Continuously monitor and gather information to assess potential impacts and identify possible risks and opportunities for the business.
Aim to resolve the customer's queries at the first point of contact and minimise referrals to the Premier Relationship Manager for routine transactions.


To be successful in this role you should meet the following requirements:

A proactive approach to reviewing client needs, with a view to deepening relationships and delivering superior customer service
Strong organisational skills with previous administrations experience
Excellent spoken and written communication skills
Worked collaboratively with other colleagues and departments to offer a seamless banking service for our customers.
Experience of planning and prioritising their own time effectively, aware of their responsibilities and committed to delivering these efficiently
The ability or willingness to learn how to understand and interpret straightforward financial data
For further details and application information please click 'Apply'

You'll achieve more when you join HSBC.


Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.


We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.
If you'd like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:


Email:
Telephone:


ADZN1_UKTJ



  • UK, UK, United Kingdom Zenon Aviation Full time

    Zenon is delighted to be commissioned by one of the UK’s Premier FBO & Maintenance Repair Organisations to source a Nightshift Supervisor on a permanent basis for their facilities based in Stansted. You will be responsible in ensuring the smooth running of the companies facility’s. Ensure that maintenance inputs are correctly resourced and commercial...


  • UK, United Kingdom Action for Stammering Children Full time

    About the roleWe are looking for a talented communicator with a flair for ensuring that Action for Stammering Childrens key messages, policy and fundraising campaigns reach the right people and make a real difference to the community we serve. In this role, youll be responsible for all aspects of communications and online promotion for our growing and...


  • UK, United Kingdom Action for Stammering Children Full time

    About the role We are looking for a talented communicator with a flair for ensuring that Action for Stammering Childrens key messages, policy and fundraising campaigns reach the right people and make a real difference to the community we serve. In this role, youll be responsible for all aspects of communications and online promotion for our growing and...

  • Actuary

    3 days ago


    UK, United Kingdom STAR ACTUARIAL FUTURES LIMITED Full time

    Location: Remote with 1 day per month in the office based in the South East of England Are you a qualified GI actuary, looking for something different? Do you have demonstrable experience of interactions with stakeholders at a range of levels? Do you have a keen interest in undertaking reinsurance analyses? Then read on... This is an exciting opportunity to...

  • Actuary

    3 days ago


    UK, United Kingdom STAR ACTUARIAL FUTURES LIMITED Full time

    Location: Remote with 1 day per month in the office based in the South East of EnglandAre you a qualified GI actuary, looking for something different? Do you have demonstrable experience of interactions with stakeholders at a range of levels? Do you have a keen interest in undertaking reinsurance analyses?Then read on...This is an exciting opportunity to...


  • UK, United Kingdom AtkinsRealis Full time

    AtkinsRéalis are looking to appoint a UK Technical Director for Building Services within our Building Design practice. This is an exciting role to head up our key technical capability with a focus on building services excellence, sustainability, building performance and low carbon solutions, that enable our multi-discipline teams of Architects and Engineers...


  • UK, United Kingdom City & Guilds Full time

    We are recruiting for a Senior Cyber Security Specialist here at City & Guilds. In this role you will lead and act as subject matter expert for computer and network threat intelligence, incident responses, investigations and vulnerability assessments that pertain to different types of cyber threats, including malware, data theft, denial of service, and data...


  • UK, United Kingdom City & Guilds Full time

    We are recruiting for a Senior Cyber Security Specialist here at City & Guilds. In this role you will lead and act as subject matter expert for computer and network threat intelligence, incident responses, investigations and vulnerability assessments that pertain to different types of cyber threats, including malware, data theft, denial of service, and data...


  • UK, United Kingdom AtkinsRealis Full time

    We have a great opportunity for an ambitious 3D Ground Modelling Specialist to join our Ground Engineering & Tunnelling Team.  We are seeking someone with modelling software and data management capabilities and a background in geography/geology/engineering/geotechnics to join our team. The individual will have the opportunity to work on a variety of...

  • 3D Ground Modeller

    4 weeks ago


    UK, United Kingdom AtkinsRealis Full time

    If you’re a Geologist or an Engineering Geologist with a strong background in 3D ground modelling, here’s an opportunity to play a prominent role in the AtkinsRéalis Ground Engineering & Tunnelling Team.  We’re looking for an ambitious 3D Ground Modelling Specialist to take a leading role providing the ground engineering input on some of our most...


  • UK, United Kingdom Ongo Recruitment Ltd Full time

    Job Title: Operational Support Assistant Location: Scunthorpe Hours: Full time Pay: £12.18 p/h Overall purpose of job: To provide Technical Administrative service across all of Waste Services functions by providing specialist technical support as well as undertaking a full range of clerical/administration duties. Post holders will be expected to be...

  • Senior Actuary

    3 weeks ago


    UK, United Kingdom Canada Life Group Ltd Full time

    Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom...

  • Senior Actuary

    3 weeks ago


    UK, United Kingdom Canada Life Group Ltd Full time

    Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom...


  • UK, United Kingdom National Car Parks Limited Full time

    Purpose of the role for Senior Service Desk Analyst: As the Senior Service Desk Analyst, you will sit between the 1st line support and Technology Service Desk Manager, honing your skills to become a technical authority for the team. You will provide support and assistance on backend systems under the direction of the Technology Service Desk manager as...


  • UK, United Kingdom Redmore Recruitment Limited Full time

    Job Description Role: QA Senior Engineer Manager Salary:£47,000 circa Location: Ystrad Mynach, Wales, UK Working Hours: Monday to Friday 8.30am to 5pm (37.5hrs) Start Date: As soon as possible Benefits Holidays 25 days plus bank holidays additional day service related Pension Health Benefits: company currently looking at options Onsite parking,...


  • UK, United Kingdom Redmore Recruitment Limited Full time

    Job DescriptionRole: QA Senior Engineer ManagerSalary:£47,000 circaLocation: Ystrad Mynach, Wales, UKWorking Hours: Monday to Friday 8.30am to 5pm (37.5hrs)Start Date: As soon as possibleBenefitsHolidays 25 days plus bank holidays additional day service relatedPension Health Benefits: company currently looking at optionsOnsite parking, uniform OverviewAre...


  • UK, United Kingdom AtkinsRealis Full time

    AtkinsRéalis is one of the leading names in the field of Surface Water Management (SWM) and shaping the dialogue within the UK and internationally in how drainage should become integrated part of green blue infrastructure and masterplanning. By joining our team you will be joining a multi-disciplinary team with a national remit to work with a variety of...


  • UK, United Kingdom AtkinsRealis Full time

    We are currently looking for a Geotechnical Engineer with digital skills to join the Ground Engineering and Tunnelling Team and contribute to exploring new technology and developing multi-disciplinary tools within the field of Geotechnics.The ideal candidate will be passionate about learning and applying the latest technology, have experience in developing...

  • Senior Drainage

    1 month ago


    UK, United Kingdom AtkinsRealis Full time

    Senior Drainage & SUDS Engineer - All major AtkinsRéalis UK location (Epsom, Bristol, Cardiff, Warrington, Scotland, Belfast, Leeds, Manchester, Birmingham).AtkinsRéalis is one of the leading names in the field of Surface Water Management (SWM) and shaping the dialogue within the UK and internationally in how drainage should become integrated part of green...


  • UK, United Kingdom AtkinsRealis Full time

    Senior Drainage Engineer - All major Location.Locations: Belfast, Birmingham, Bristol, Cardiff, Epsom, Glasgow, Leeds, Peterborough and Warrington.AtkinsRéalis provides drainage design services to Highway, Rail, Private Developer, Energy and Water markets with some of our key clients being HS2, Highways England and Network Rail along with many of the...