HR Operations Coordinator

2 weeks ago


London, United Kingdom Kirkland & Ellis Full time

POSITION OVERVIEW

This position supports the efforts of the Firm’s Human Resources (HR) department, working with the HR Operations team to provide a seamless HR Operations service.

JOB RESPONSIBILITIES

HR Systems

  • Primary responsibilities are related to accurate and timely data entry into PeopleSoft for new hires, personal changes such as name, phone, address, email, citizenship, visa, education, languages, office/cube updates, teleworker agreements, etc for the London, Paris and Brussels office.
  • Support the HR Operations team in maintaining / auditing the PeopleSoft database for the London, Paris and Brussels office.
  • Provide support and guidance to London, Paris and Brussels staff in the use of PeopleSoft, including training new joiners.
  • Ensure any technical issues with the system are promptly raised.
  • Support the HR Operations team in testing bug/issue fixes, system enhancements and developments to PeopleSoft.
  • Provide ad hoc reports to Directors/Managers as and when required.
  • Work with the US and International offices on the transfer and secondment process.
  • Provide HR Operations back up for relevant team members in all critical PeopleSoft functions including timecard review.
  • Run queries out of PeopleSoft to support requests for data.
  • Respond to employee queries using standard email response templates and monitor London HR Operations inbox.

Payroll

  • Responsible for input in PeopleSoft the monthly changes to payroll data for the London office.
  • Provide support for the preparation and validation of the monthly payroll information for the London office.
  • Responsible for running the Deduction Calculation (ded calc) process in PeopleSoft.
  • Responsible for running the monthly timesheet reconciliation process.
  • Responsible for running the monthly Associate Vacation reconciliation process.

General

  • Responsible for monitoring, categorising and replying to emails sent to the London HR Operations mailbox and escalating where necessary.
  • Provide the HR Operations team with general administration on projects and other duties as needed.
  • Assist the HR Operations team with preparing and reviewing process documentation across the function.
  • Screen telephone calls and record messages for the HR Operations team.
  • Schedule meetings, manage diaries and take accurate meeting notes as requested.
  • Liaising with other departments within the London, International and US offices.

QUALIFICATIONS

Education, Work Experience, Skills

  • Previous experience of working with HR systems is essential.
  • Experience of PeopleSoft in a functional capacity is desirable.
  • Highly effective writing and communications skills, and the ability to communicate credibly and diplomatically with all levels.
  • Excellent time management and organisational skills, and the ability to simultaneously manage multiple highly detailed projects.
  • Interpersonal skills necessary in order to communicate with a diverse group of Attorneys, staff and clients and provide information with ordinary courtesy and tact while safeguarding confidentiality.
  • Excellent attention to detail and follow-through skills.
  • High comfort level with stressful job requirements. Ability to maintain professionalism under pressure.
  • Ability to keep confidential any information, observations or viewpoints regarding Firm personnel or matters.
  • Ability to solve problems on an immediate basis and work using initiative.
  • Ability to perform technical numeric calculations and demonstrate a good understanding of figures.
  • Ability to demonstrate a flexible and hands-on attitude.
  • Ability to multi-task, remain focused in a demanding environment and work well under pressure.
  • Ability to remain customer focused.
  • Ability to work well within a team.
  • This job description is intended to describe the general nature and level of the work being performed by employees in this job. It is not intended to be a complete list of all responsibilities duties and skills required for this job classification.

Technologies/Software

  • Experience of MS Office with advanced Excel skills.



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