1st / 2nd Line IT Support Technician

2 weeks ago


Witney, United Kingdom identifi Global Resources Full time

1st / 2nd Line IT Support Technician – Witney – up to £32,000 DOE



The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Our client is excited to offer a rewarding opportunity for a 1st / 2nd Line Support Technician to join their growing IT team.


The role is based at their Witney office but may be requirement to travel to other offices therefore a full current driving license and use of your own vehicle (covered by business insurance) is required for the position.


You will be joining an existing IT team of five, supporting a diverse userbase, reporting to the IT Manager.


Hours of Work: 9.00 am – 5.30 pm Monday to Friday


KEY ACCOUNTABILITIES:

  • Being the first point of contact for all IT Incidents.
  • Logging all incidents in the Internal Helpdesk System.
  • Escalating incidents to the Senior IT Support Technician as required.
  • Deploy and re-image workstations for new and existing users.
  • Troubleshoot workstation hardware and software problems. Perform hardware repairs when needed.
  • Maintain asset inventory of equipment for sites across the business (PCs, printers, servers, etc.).
  • Occasionally attend remote sites to installed PC’s/Monitors/Etc.
  • Other IT related tasks as per the need of the business.



KEY SKILLS:

  • Ideally 1 years previous IT experience
  • Friendly, can-do attitude both face to face and over the phone.
  • Willing to learn on the job and gain experience from the existing team.
  • MTA Microsoft Certifications/CompTIA A+ or other IT related qualification


  • Witney, Oxfordshire, United Kingdom identifi Global Resources Full time £32,000

    Job Description 1st / 2nd Line IT Support Technician – Witney – up to £32,000 DOE Our client is excited to offer a rewarding opportunity for a 1st / 2nd Line Support Technician to join their growing IT team. The role is based at their Witney office but may be requirement to travel to other offices therefore a full current driving license and use of...


  • Witney, Oxfordshire, United Kingdom identifi Global Resources Full time

    1st / 2nd Line IT Support Technician – Witney – up to £32,000 DOEThe following information provides an overview of the skills, qualities, and qualifications needed for this role.Our client is excited to offer a rewarding opportunity for a 1st / 2nd Line Support Technician to join their growing IT team.The role is based at their Witney office but may be...


  • Witney, United Kingdom identifi Global Resources Full time

    1st / 2nd Line IT Support Technician – Witney – up to £32,000 DOEThe following information provides an overview of the skills, qualities, and qualifications needed for this role.Our client is excited to offer a rewarding opportunity for a 1st / 2nd Line Support Technician to join their growing IT team.The role is based at their Witney office but may be...


  • Witney, United Kingdom identifi Global Resources Full time

    1st / 2nd Line IT Support Technician – Witney – up to £32,000 DOEOur client is excited to offer a rewarding opportunity for a 1st / 2nd Line Support Technician to join their growing IT team.The role is based at their Witney office but may be requirement to travel to other offices therefore a full current driving license and use of your own vehicle...


  • Witney, United Kingdom identifi Global Resources Full time

    1st / 2nd Line IT Support Technician – Witney – up to £32,000 DOE Our client is excited to offer a rewarding opportunity for a 1st / 2nd Line Support Technician to join their growing IT team. The role is based at their Witney office but may be requirement to travel to other offices therefore a full current driving license and use of your own vehicle...


  • Witney, United Kingdom identifi Global Resources Full time

    1st / 2nd Line IT Support Technician – Witney – up to £32,000 DOEOur client is excited to offer a rewarding opportunity for a 1st / 2nd Line Support Technician to join their growing IT team.The role is based at their Witney office but may be requirement to travel to other offices therefore a full current driving license and use of your own vehicle...


  • Witney, United Kingdom identifi Global Resources Full time

    1st / 2nd Line IT Support Technician – Witney – up to £32,000 DOEOur client is excited to offer a rewarding opportunity for a 1st / 2nd Line Support Technician to join their growing IT team.The role is based at their Witney office but may be requirement to travel to other offices therefore a full current driving license and use of your own vehicle...


  • Witney, Oxfordshire, United Kingdom identifi Global Resources Full time €32,000

    1st / 2nd Line IT Support Technician - Witney - up to £32,000 DOE The following information provides an overview of the skills, qualities, and qualifications needed for this role. Our client is excited to offer a rewarding opportunity for a 1st / 2nd Line Support Technician to join their growing IT team. The role is based at their Witney office but may...


  • Witney, Oxfordshire, United Kingdom identifi Global Resources Full time €32,000

    1st / 2nd Line IT Support Technician – Witney – up to £32,000 DOE The following information provides an overview of the skills, qualities, and qualifications needed for this role. Our client is excited to offer a rewarding opportunity for a 1st / 2nd Line Support Technician to join their growing IT team. The role is based at their Witney office but...


  • Witney, United Kingdom T.J.Lowery (Sub-contractors)Ltd Full time

    1st and 2nd Fix Carpenters required for a large Contract in Witney near Oxford. Duration of contract into 2024. Must have the following: - Blue or Gold CSCS card, and have had at least 3 years experience. Phone 01256 465601 Work remotely - No **Salary**: £240.00-£250.00 per day Schedule: - Day shift **Experience**: - Carpentry: 3 years...


  • Witney, United Kingdom Mars Recruitment Full time

    Senior IT Support Engineer, 2nd & 3rd Line, Witney, £30,000pa - £40,000pa plus benefits:  A fantastic opportunity has arisen for an experienced IT Support Engineer to join a leading organisation in the Witney area. With a rich history within their industry, over 100 staff across four locations, this company has been going from strength to strength ...


  • Witney, United Kingdom FOCUS 4 U LTD Full time

    Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. Focus Group are supporting our subsidiary company - STL recruit and grow. The team at STL are industry experts based in Witney, who's role is to increase revenue within the IT & Telecoms sector, manage existing accounts to retain revenue...


  • Witney, Oxfordshire, United Kingdom FOCUS 4 U LTD Full time

    Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology.We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams are at the heart of Focus Group. Our people make the difference.We offer a large selection of benefits to our employees which can...


  • Witney, United Kingdom The Recruitment Group Full time

    We are seeking an enthusiastic and organised individual to provide 3rd Line IT Support within our client's IT Support Team. Main Purpose of the Role: . Provide 3rd line support to end users and maintain a strong customer focus . Troubleshoot Incidents through to root cause . Working as part of the IT team which currently consists of Head of IT, IT...


  • Witney, United Kingdom The Recruitment Group Full time

    We are seeking an enthusiastic and organised individual to provide 3rd Line IT Support within our client's IT Support Team. Main Purpose of the Role: . Provide 3rd line support to end users and maintain a strong customer focus . Troubleshoot Incidents through to root cause . Working as part of the IT team which currently consists of Head of IT, IT Systems...


  • Witney, United Kingdom Reed Technology Full time

    3rd Line Support Engineer / Third Line Support Engineer Location:: Oxfordshire Job Type: Full-timeSalary: Up to £44,000 per annum Exciting opportunity for a 3rd Line IT Support Engineer to join an established wealth management and financial services company. This role involves providing high-level technical support, maintaining a strong customer focus, and...


  • Witney, United Kingdom Reed Technology Full time

    3rd Line Support Engineer / Third Line Support Engineer Location:: Oxfordshire Job Type: Full-time Salary: Up to £44,000 per annum Exciting opportunity for a 3rd Line IT Support Engineer to join an established wealth management and financial services company. This role involves providing high-level technical support, maintaining a strong customer focus,...

  • IT Support

    4 weeks ago


    Witney, United Kingdom The Recruitment Group Full time

    We are thrilled to be working with a local school who are looking for**IT Support**, on a temporary basis. Monday - Friday, 37 hour per week, for 6 months or more. In this IT Support role, you will provide a comprehensive IT service to ensure the effective functioning of all ICT infrastructure and associated hardware and software. You will be required to...

  • 3rd Line Support

    3 weeks ago


    Witney, United Kingdom Senitor Recruitment Full time

    3rd Line Support - Witney - £34K - £36K (+ 10% bonus) We are looking for an experienced 2nd line support or 3rd line support engineer looking to take the next step in their career to join a successful and rapidly expanding wealth management company as a 3rd Line Support. My client is on an impressive expansion plan in which they hope to double over the...


  • Witney, Oxfordshire, United Kingdom Abbott Laboratories Full time

    About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.The...