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IT Support Specialist

4 months ago

South Yorkshire, United Kingdom BESTWAY WHOLESALE LIMITED Full time

Join Our Vans IT Team

Do you have a passion for technology and a knack for helping people?

We're looking for a dedicated System Support Specialist to join our close-knit IT Service Desk team in Sheffield. You'll provide technical and hardware support to Vans employees, ensuring their devices keep them rolling.

Competitive benefits package including 22 days off + Bank Holidays, pension scheme, and life insurance.

What you'll do:

  • Tame Tech Troubles: Troubleshoot issues with iPads, printers, laptops, desktops, and mobile devices for our Vans crew. Aim for first-time fixes whenever possible
  • Be a Customer Champion: Provide excellent customer service and keep users informed throughout the support process.
  • Tech Whisperer: You'll maintain Meraki MDM, Vans assets, landline systems, and user licenses. Plus, you'll manage SIM cards and assist with equipment moves.
  • Team Player: Collaborate with colleagues to continuously improve our IT services.

Who you are:

  • Tech-Savvy: Experience in 1st or 2nd line support is a must. You'll have a strong understanding of PCs, iPads, Android, Apple, and Windows devices.
  • People Person: Excellent communication and interpersonal skills are key.
  • Lifelong Learner: You're eager to learn and develop new skills, particularly in areas like equipment configuration and repair, cloud services and more

Ready to join a fun and supportive team? Apply Now


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