IT Service Desk Analyst
1 month ago
IT Service Desk Analyst - Stratford (London) Hybrid - 12 Month Fixed Term Contract - £31,500 pro rata
Please make sure you read the following details carefully before making any applications.
- Provide frontline technical support across multiple business areas for all software applications and end user computing hardware.
- Work to agreed SLA’s and KPI’s, using ITSM tools to prioritize, resolve, and reassign tickets as soon as possible after they are logged.
- Provide technical support service for incidents and requests reported via the ITSM toolset, telephone, MS Teams and face-to-face (including Tech Bar).
- Escalate when required for technical, 3rd party &/or managerial involvement to ensure issues are addressed to a satisfactory quality and in a timely manner.
- Previous Service Desk/Help Desk Experience
- ITIL Foundation Level knowledge or Higher (desirable)
- Hands on knowledge / experience of MS Intune/Autopilot, Azure AD, SharePoint, Azure AD, Mobile support for iOS/Android OS mobile devices
- Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc.
- Hands on knowledge of telephony, including mobile devices and within Microsoft Teams
IT Service Desk Analyst - Stratford (London) Hybrid - 12 Month Fixed Term Contract - £31,500 pro rata
-
IT Service Desk Analyst
4 weeks ago
Stratford, Greater London, United Kingdom JR United Kingdom Full timeIT Service Desk Analyst Stratford (London) Hybrid 12 Month Fixed Term Contract £31,500 pro rata Provide frontline technical support across multiple business areas for all software applications and end user computing hardware.Work to agreed SLA's and KPI's, using ITSM tools to prioritize, resolve, and reassign tickets as soon as possible after they are...
-
IT Service Desk Analyst
5 days ago
Stratford, Greater London, United Kingdom JR United Kingdom Full timeIT Service Desk Analyst Stratford (London) Hybrid 12 Month Fixed Term Contract £31,500 pro rata Provide frontline technical support across multiple business areas for all software applications and end user computing hardware.Work to agreed SLA's and KPI's, using ITSM tools to prioritize, resolve, and reassign tickets as soon as possible after they are...
-
IT Service Desk Analyst
4 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom DGH Recruitment Full timeJob Description IT Service Desk Analyst - Stratford (London) Hybrid - 12 Month Fixed Term Contract - £31,500 pro rata Provide frontline technical support across multiple business areas for all software applications and end user computing hardware. Work to agreed SLA’s and KPI’s, using ITSM tools to prioritize, resolve, and reassign tickets as soon...
-
Help Desk Operator
6 days ago
Stratford, United Kingdom TXM Recruit Full timeLocation Stratford - Sector: Facilities Management - Job type: Contract - Salary: £13.02 per hour - Contact: Rhiannon Rogers - Contact phone: 01332974922 - Job ref: BH-32524 - Published: 23 minutes ago - Expiry date: 2023-02-17 - Startdate: 2023-01-18 - Consultant: Rhiannon Rogers **TXM Recruit** is working in partnership with an award-winning...
-
Cash Desk Supervisor
4 days ago
Westfield Stratford City, United Kingdom Aspers Group Full timeWe are seeking to recruit for the position of Cash Desk Supervisor at our Aspers Westfield Stratford City site. We offer: - Discounts in Westfield shopping centre. - Walking distance from Stratford Train and Tube station - Reduced parking rates for staff. - Competitive salary plus tips. - Opportunity to work as part of a friendly and enthusiastic team. -...
-
Business Analyst
1 month ago
Stratford, United Kingdom Reed Secure Full timeOur mission is simpleto help the world love Mondays! Reed Secure are working with a Police force responsible who are looking to recruit **Business Analyst**. - **£500 - £600 per day Umbrella inside IR35** - **Hybrid - working 2 days in the office a week** - **Full time hours** - **6 months contract with potential of being extended** Our Client is looking...
-
Business Change Analyst
2 months ago
Stratford-upon-Avon, United Kingdom Akkodis Full timeBusiness Change Analyst / Readiness Analyst - Remote **Change Analyst / Change Consultant / Business Change / People / Transformation / Business Readiness / Cultural Change / Process / Processes / 6-9 month contract, £400-500 per day Inside IR35, Fully remote.** One of our leading clients is looking to recruit a Business Change Analyst / Business...
-
IMI CIB
5 days ago
Stratford-upon-Avon, United Kingdom Intesa Sanpaolo Full timeIntesa Sanpaolo is the banking group leader in Italy. Assisting more than 14,6 milion of retail customers through a network of 5360 branches, it significantly supports the development of Companies and gives an important sustain to the country's growth. The Group has a selected retail banking presence in Central and Eastern Europe, the Middle East and North...
-
IMI CIB
2 months ago
Stratford-upon-Avon, United Kingdom Intesa Sanpaolo Full timeIntesa Sanpaolo is the banking group leader in Italy. Assisting more than 14,6 milion of retail customers through a network of 5360 branches, it significantly supports the development of Companies and gives an important sustain to the country's growth. The Group has a selected retail banking presence in Central and Eastern Europe, the Middle East and North...
-
IT Support Analyst
2 months ago
Stratford-upon-Avon, Warwickshire, United Kingdom Just IT Recruitment Full timeTech Support Analyst - Build to rent operator Do you have 2 solid years experience within the IT field? As a 1st/2nd line support, this role is responsible for providing timely and effective assistance to end-users with their IT related issues. The role ensures smooth day-to-date operations, minimises downtime and enhances user satisfaction by addressing...
-
IT Service Manager
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Big Red Recruitment Full time €80,000Job Title: IT Service Manager Location: Hybrid working with business requirement travel to Letchworth Package: Up to £80,000 We are seeking a dynamic and experienced IT Service Manager to join one of the UK’s best-known and successful brands to help shape and form their IT service strategy. This opportunity would suit you if you wish to join an...
-
Business Analyst Apprentice
2 months ago
Stratford-upon-Avon, United Kingdom NFU Mutual Full timeAbout Us We’re a leading UK general insurer and financial services organisation, focusing on those people who live and work in the countryside. Our success is down to our dedication to outstanding customer service, a commitment recognised by the many industry awards we have won. Our recently upgraded Stratford office is easily accessible by car and...
-
European Sales Operations Specialist
1 month ago
Stratford, United Kingdom Ford Motor Company Full timeFord Pro is a global business within Ford committed to commercial customer productivity and sustainability. Ford Pro delivers a work-ready suite of vehicles, products and services for virtually every vocation, backed by technology and engineered for uptime. A truly unique one-stop shop for customers, including Electric Vehicles, Charging Solutions, Vehicle...
-
Senior Change Analyst
2 months ago
Stratford-upon-Avon, United Kingdom Culture Recruitment Ltd Full time**Job Title**:Senior Change Analyst **Location**: Stratford Upon Avon (flexi hybrid 1 day a week in office) **Salary**: £50,000 - £55,000 + 17.5% bonus + Excellent benefits **Type**: Permanent A leading Financial Services Company with headquarters in Stratford is recruiting a Senior Change Analyst to join their change team on a permanent basis. The...
-
Financial Analyst
1 month ago
Stratford-upon-Avon, United Kingdom Robert Half Full time**Job Title**: Financial Planning Analyst **The Company**: Robert Half are proud to be working in partnership with Newson Health, a rapidly growing healthcare business, with offices based in Stratford-Upon-Avon. - Newson Health, we have a vision to improve the global health of women and those around them and to make menopause education, advice and treatment...
-
Business Analyst Apprentice
2 months ago
Stratford-upon-Avon, Warwickshire, United Kingdom NFU Mutual Full timeAbout Us We're a leading UK general insurer and financial services organisation, focusing on those people who live and work in the countryside. Our success is down to our dedication to outstanding customer service, a commitment recognised by the many industry awards we have won. Our recently upgraded Stratford office is easily accessible by car and...
-
IT Service Delivery Analyst
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Big Red Recruitment Full time €30,000 - €35,000Do you have a keen interest in IT and strong experience supplier management? In this exciting role you’ll be responsible for working with relevant suppliers to resolve broad ranging IT incidents, changes and/or problems relating to anything from core business applications, infrastructure, and any associated data services. You’ll be the key point of...
-
Vending Merchandiser
3 weeks ago
Stratford, United Kingdom Bolt Staffing Solutions Full timeOur client is the largest independent business provider of premium coffee, drinks and snack solutions, and they are recruiting a Merchandiser to join their expanding operations in London. They are ideally seeking someone who is enthusiastic about providing the best customer service they can. The client is focused on premium office coffee solutions, and they...
-
Vending Operator
3 weeks ago
Stratford, United Kingdom Bolt Staffing Solutions Full timeOur client is the largest independent business provider of premium coffee, drinks and snack solutions, and they are recruiting a Operator to join their expanding operations in London. They are ideally seeking someone who is enthusiastic about providing the best customer service they can. The client is focused on premium office coffee solutions, and they...
-
Vending Merchandiser
2 weeks ago
Stratford, United Kingdom Bolt Staffing Solutions Full timeOur client is the largest independent business provider of premium coffee, drinks and snack solutions, and they are recruiting a Merchandiser to join their expanding operations in London. They are ideally seeking someone who is enthusiastic about providing the best customer service they can. The client is focused on premium office coffee solutions, and they...