Program Manager, Intermodal SEA

2 weeks ago

City of Westminster, United Kingdom Amazon TA Full time
Our Program Managers are always thinking about the bigger picture. Every position at Amazon offers the opportunity for employees to influence business decisions and shape the future. But as a Program Manager, pioneering new ways of thinking, designing and delivering is your mission. Collaborating with a wide range of stakeholders across the business, you'll continuously be scoping out new solutions. You'll conduct your own research and analysis, always with an eye on the long-term vision of the business. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon. You will be part of Drayage Strategy, Efficiency and Operational excellence work stream for Amazon network via Sea

Key job responsibilities
- Create innovative solutions using data and research to address wider challenges in your organization.
- Lead the development and implementation of new programs to drive end to end operational efficiency across SEA program
- Leveraging large data and performance metrics to identify and eliminate process defects
- Enhance operational performance on every programme in partnership with your stakeholders by leading specific efficiency improvement programs for SEA landside.
- Develop and execute integration road of SEA program into wider organization mechanisms and processes
- Discuss new operating model and data accuracy with our Legal, Finance and Network team
- You will own business success metrics through coordination across technology, operations, business and program stakeholders.
- Work independently in a high pressure environment with all levels of leadership and exercise sound judgment where clear guidelines may not exist

A day in the life
As Program Manager, you'll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programs. You'll use strategic thinking to define and implement an efficient project plan.

Program Managers have significant responsibilities, and you'll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.
Some include:
• Manage and review operational excellence & process efficiency of SEA business with our internal supporting functions and partner teams
• Work with internal team to build operating models for special initiatives on Amazon SEA growth and support new launch projects to enable scaling roadmap
• Enhance operational performance on every program in partnership with your stakeholders by leading specific launch improvement programs for SEA.

About the team
Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea,rail and road transport, as well as sortation centres equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination - quickly, conveniently and sustainably.

We are open to hiring candidates to work out of one of the following locations:

London, GBR
BASIC QUALIFICATIONS - Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
- Experience in program or project management
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience implementing repeatable processes and driving automation or standardization
PREFERRED QUALIFICATIONS - Master's degree in business, engineering, operations, supply chain, transportation logistics
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience of Six Sigma/ Lean analytical techniques
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience leading process improvements

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).

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