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Deputy Head Housekeeper

2 months ago

Salford Greater Manchester, United Kingdom CitySuites Full time

CitySuites is seeking an enthusiastic Deputy Head Housekeeper with a passion for not only delivering the highest standards of cleanliness but also deliver the highest level of customer service.

You will be responsible for working as a Deputy Head Housekeeper in the absence of the Head Housekeeper and as a Housekeeping Assistant when the Head Housekeeper is on shift.

On the shifts that you are Deputy Head Housekeeper, you will be responsible for:

Allocating duties to the housekeeping team.

Checking the standards of the rooms the Housekeeping Assistants have cleaned.

Ordering stock and linen.

Overseeing deliveries.

Ensuring housekeeping standards are upheld to a high standard.

Liaise with other departments to check availability of rooms or to make sure guests requests are met quickly.

Assisting in the resolution of guest complaints when housekeeping standards have not been met.

On the shifts that you are Housekeeping Assistant, you will be responsible for:

General Housekeeping duties such as cleaning bedrooms and public areas.

Ensuring hygiene and cleanliness standards are maintained.

Provide customer service to our residents, and ensure that all residents are always acknowledged and greeted whenever they are met.

To be vigilant and whilst carrying out duties, continuously check for any damage, faults or defects, and if found, follow the reporting procedures to the management team.

What we offer:

Employee, family and friend discount (subject to availability)

30% discount at Embankment Kitchen

Employee of the month (selected by CitySuites team members)

Accredited training certification

28 days annual leave (based on hours of work)

uniform provided

Access to Perkbox

N.B. All offers of employment are subject to satisfactory pre-employment screening, which will include verification of rights to work in the UK and employment history, as well as a Disclosure and Barring Service check.

Job Type: Full-time



Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.



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