UX Researcher

1 week ago


London, United Kingdom RMG Digital Full time

I am looking for a UX Researcher with a strong focus on quantitative data to join a dynamic team within the infrastructure and engineering software sector


Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

This role will be joining a Global Software Company to play a crucial role in building out a comprehensive design system that will shape the future of multiple projects.

Job Title: UX Researcher

Day Rate: Up to £500 Outside IR35

Start Date: End of September

Duration: 3 Months (Possibility to Extend)

Responsibilities

  • Data Analysis: Dive into various data sources—such as support tickets, user success metrics (using Qualtrics), NPS surveys, and in-product feedback (Pendo)—to gather and analyze quantitative data.
  • Storytelling with Data: Transform raw data into meaningful narratives that guide design decisions. Your ability to theme and interpret data will be key in driving the direction of UX research.
  • Sentiment Analysis: Apply sentiment analysis techniques to understand user emotions and behaviours, helping to surface deep insights from the data.
  • Collaboration: Work closely with UX teams to ensure data-driven insights are effectively integrated into qualitative research efforts, supporting evidence-based design decisions.

Requirements:

  • Proven experience in pulling and analysing quantitative data within a UX framework
  • Hands on experience with tools like Qualtrics and Pendo is a bonus
  • Ability to theme, analyse, and present data in a way that drives impactful UX decisions
  • An understanding of how UX research informs product development and design strategies
  • Experience working within a Global Software Company is a plus

If you’re a data-savvy UX Researcher then let's chat APPLY NOW



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