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Application Support Engineer

4 months ago

Warton, United Kingdom Atlas Recruitment Group Ltd Full time

Senior Application Support Engineer


The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.

Location - Warton

On site - 5 days a week

Salary up to £52,426

Must be eligible for SC Clearance - Lived in UK for at least 5 years.

This is an opportunity to work for a globally leading aerospace and defence consultancy that offer development and clear career progression.

You will be responsible for troubleshooting technical issues through a ITSM toolset and providing specialist IT application support services to the Engineering userbase.

Role -

  • Incident and Request Management through our ITSM toolset Service Now
  • Contribute to and maintain a support knowledge base
  • Provide specialist advice on toolset usage to the userbase
  • Infrastructure monitoring and trend analysis
  • Supporting licence renewal, hosting and utilisation monitoring activities

Skills -

  • Understanding of Engineering PLM toolsets (Teamcenter Enterprise or Unified)
  • Able to operate independently to investigate and resolve issues as they arise
  • Experience of working in a Support environment

If you are interest please get in contact or apply