![J. Adams & Co.](https://media.trabajo.org/img/noimg.jpg)
Sales Coordinator
3 weeks ago
ABOUT US
Is this your next job Read the full description below to find out, and do not hesitate to make an application.
Founded in 2015, J. Adams & Co is a luxury British lighting brand, showcasing craftsmanship, innovative engineering and authentic design made in Britain. Each luminaire in our rapidly expanding collection is designed in-house and made by hand at our UK Birmingham factory using only the highest quality materials.
WHAT WE ARE LOOKING FOR
We are looking for an enthusiastic and motivated Sales Coordinator to join our dynamic team, situated at our new London Clerkenwell Showroom.
ROLE & RESPONSIBILITIES:
- Oversee the sales ordering process, from enquiry to delivery, ensuring a high level of customer service throughout.
- Prepare Quotes, Invoices and process orders using Xero / Shopify.
- Liaise with our Birmingham factory to ensure on time fulfilment of orders and keep customers updated with the status of their orders.
- Answer inbound customer enquiries via phone, email, and support them with information and advice.
- Manage sales inbox, between UK, EU & USA, distributing emails to relevant territory and staff.
- Keep track of showroom stock, samples and spares and ship to customers when required.
- Assist and support the Sales Manager in all aspects of sales operations.
- Maintain and update CRM database with account details, project information and insights.
THE IDEAL CANDIDATE
· Proven experience in a similar role, preferably within design, lighting, or luxury goods.
· Consistently provide exemplary service levels to new and existing customers, going above and beyond wherever possible.
· Exceptional organisational skills and great attention to detail.
· Show initiative and be able to problem solve efficiently and independently.
· Be an excellent communicator and collaborator.
· A team-oriented mindset, willing to contribute to a small team and assist as needed.
· Strong IT skills using Outlook / Word / Excel and experienced with invoicing or inventory systems such as Xero.
WHAT WE OFFER
· Rapid career development
· Flexible working available
· Annual company bonus
Please note that we are only able to respond to candidates shortlisted for an interview.
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