BMC Remedy Consultant

2 weeks ago


Cardiff, United Kingdom Stable Full time

The Role: BMC Remedy Consultant

Salary: circa £70K with Car allowance , Bonus and extensive Blue Chip Benefits

Location: Remote (with ability to travel to client site)



Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.

The Opportunity:

Due to ongoing expansion we have a rare opportunity for BMC Remedy Consultants a Market leading consultancy

The Role:

  • Configuring all Remedy Service Level Management scenarios
  • Developing Service Catalogue improvements within a Digital Workplace
  • Configuring Remedy workflows to support process improvements.
  • Remedy development and administration
  • Remedy API integration
  • Configuring SLAs within Remedy


The Person:

• Comfortable in configuring Remedy Incident, Change, Problem, Config, Service Level Management, Request Fulfilment and Knowledge workflows

• Experience in translating high level process requirements into detailed process implementations within Remedy

• Experience in implementation, installation, configuration and maintenance of Development, Test and Production environments

• Ability to apply product fixes, hot fixes, patches, and configuration changes to support the business processes

• Strong requirements gathering and presentation skills

• Demonstrated and through understanding of ITIL Good practices for Service Asset and Configuration Management

MUST be SC cleared or be eligible for clearance


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