Customer Service Advisor

7 days ago


Andover, United Kingdom 1to1 Group ltd Full time
*Customer Service Advisor *

The following information aims to provide potential candidates with a better understanding of the requirements for this role.
*6 Month fixed term contract *
*Competitive Salary *
*Full time- 37.5hrs pw*
1to1 Group are looking for a professional and hard working customer service advisor to join a friendly team in Andover for a 6 month fixed term contract.
As a Customer Service Advisor, you will play a crucial role in ensuring the customers receive great service and support. You will handle inquiries, resolve issues, and provide essential information about our products and services, maintaining our reputation for outstanding customer care.
*Responsibilities:*
* Dealing with customer queries
* Monitoring the general inbox
* Build excellent relationships with all external and internal Customers providing outstanding customer satisfaction.
* Demonstrating effective product knowledge across the businesses
* Actively supporting daily operations of key accounts.
* Liaise with the Planning team to ensure successful customer delivery
About you:
* Positive can do attitude
* Excellent customer service skills
* Know how to react and deal with customer complaints
* Proven administration skills
* Excellent computer skills
If you think this role is for you then please apply today
1to1COM
Job Types: Full-time, Fixed term contract
Contract length: 6 months
Benefits:
* Company pension
* Free parking
Schedule:
* Day shift
* Monday to Friday
Experience:
* Customer service: 1 year (required)
Work Location: In person

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