Current jobs related to Switchboard operator - North West London - Melia White House Hotel

  • Switchboard Operator

    4 months ago

    London, United Kingdom Bank Partners Full time

    Whittington NHS Trust are currently looking for a Switchboard Operator to join Bank on a full time basis Monday - Saturday. As a Switchboard Operative you will provide an efficient and effective service for Patients, staff and visitors, answering all internal and external calls. **Duties** - Answer all internal and external calls to the Trust in a prompt...

  • Switchboard Operator

    5 months ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Member **Job Type**:Full Time **Job Reference**:REQ8739 **Date Posted**:5 June At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our** Switchboard Operator** you are the first and last person our guests call. Your helpful, can-do approach and...

  • Switchboard Operator

    5 months ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Member **Job Type**:Full Time **Job Reference**:REQ9167 **Date Posted**:21 July At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our** Switchboard Operator** you are the first and last person our guests call. Your helpful, can-do approach and...

  • Switchboard Operator

    4 months ago

    London, United Kingdom Park Plaza London Riverbank Full time

    **Department**: Front Office **Job Level**: Team Member **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req9935 **Date Posted**: 13 November At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our**Switchboard Operator** you are the first and last person our guests call....

  • Switchboard Operator

    5 months ago

    London, United Kingdom Park Plaza Westminster Bridge London Full time

    **Department**: Front Office **Job Level**: Team Member **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req9471 **Date Posted**: 6 September At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our**Switchboard Operator** you are the first and last person our guests call....

  • Switchboard Operator

    5 months ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ9471 **Date Posted**:6 September At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our** Switchboard Operator** you are the first and last person our guests call. Your...

  • Switchboard Operator

    5 months ago

    London, United Kingdom Park Plaza Westminster Bridge London Full time

    **Department**: Front Office **Job Level**: Team Member **Job Type**: Full Time **Hours per week**: 40 **Job Reference**: req9728 **Date Posted**: 10 October At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our**Switchboard Operator** you are the first and last person our guests call. Your...

  • Switchboard Operator

    5 months ago

    London, United Kingdom Park Plaza Full time

    **Department**: Front Office **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ9994 **Date Posted**:21 November At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our** Switchboard Operator** you are the first and last person our guests call. Your...

  • Switchboard Operator

    5 months ago

    London, United Kingdom Hilton Full time

    Switchboard Operator **Hourly rate: PS12/hour** **This position is for Part -time 24h/w.** **Conrad London St James** is one of Hiltons three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the...

  • Switchboard Operator

    5 months ago

    London, United Kingdom Imperial College Healthcare NHS Trust Full time

    Ideally they should have at least 1 year NHS Call Centre/ Switchboard experience. The Switchboard Service based at Charing Cross Hospital is one of the nerve centres of healthcare provision in West London. It serves Imperial College Healthcare NHS Trust and Chelsea and Westminster NHS Foundation Trust. It handles on average 4000 calls per day and is a busy...

  • Switchboard Operator

    4 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    This is a telephony based role with no face to face patient contact. You will be providing an efficient and effective switchboard operator service to all callers to the trust internal and external, you will deal with emergency situations, responding quickly and have the ability to follow procedures in an efficient and accurate manner, implementing emergency...

  • Switchboard Operator

    5 months ago

    London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

    This is a telephony based role with no face to face patient contact. You will be providing an efficient and effective switchboard operator service to all callers to the trust internal and external, you will deal with emergency situations, responding quickly and have the ability to follow procedures in an efficient and accurate manner, implementing emergency...

  • Switchboard Operator

    5 months ago

    London, United Kingdom St Ermin's Operating UK Limited - Reception Full time

    We are looking for a brilliant **Switchboard Operator** to join the team here at St Ermin’s Hotel. If you want to work for one of the best places in hospitality, multiply the fun, love and energy we have at our workplace, we would love to hear from you. Looking after our people is all that we care about. We are a London living wage, Workplace Mental...

  • Switchboard Operator

    4 months ago

    London, United Kingdom Imperial College Healthcare NHS Trust Full time

    An opportunity has arisen for two individuals to join the Switchboard Team at Imperial College Healthcare NHS Trust, which is part of the Patient Service Centre. Both positions are for part-time hours, working 18.75 hours per week on a shift basis for a period of 12 months. The Switchboard Service based at Charing Cross Hospital is one of the nerve centres...

  • Switchboard Operator

    5 months ago

    London, United Kingdom Royal Lancaster London Full time

    **#Join Our Happiness** Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happy team as **Switchboard Operator**! Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...

  • Switchboard Operator

    5 months ago

    London, United Kingdom Hilton Full time

    **Hourly rate: PS12/hour** **This position is for Part -time 24h/w.** **Conrad London St James** is one of Hiltons three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world. Located in the...

  • Switchboard Operator

    4 months ago

    London, United Kingdom Front Office Full time

    **#Join Our Happiness** Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happy team as **Switchboard Operator**! Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...

  • Switchboard Operator

    5 months ago

    London, United Kingdom Banham Full time

    We are seeking a highly skilled and customer-oriented Switchboard Operator to join our team at Banham (Fixed Term Contract of 6 Months). As a Switchboard Operator, you will be responsible for efficiently managing incoming and outgoing telephone calls and directing them to the appropriate individuals or departments within the organization. Your exceptional...

  • Switchboard Operator

    5 months ago

    London, United Kingdom Step Ahead Full time

    Switchboard Operator Location: London Pay: £11.95+ per hour (inclusive of troncs) Position Overview: We are currently seeking a skilled and customer-focused Switchboard Operator to join our team in London. As a Switchboard Operator, you will be responsible for managing incoming calls, transferring calls to the appropriate departments, and providing...

  • Switchboard Operator

    5 months ago

    London, United Kingdom Front Office Full time

    **#Join Our Happiness** Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happy team as **Switchboard Operator**! Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...

Switchboard operator

2 months ago

North West London, United Kingdom Melia White House Hotel Full time

The world is yours with Meli

Joining Meli is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

About Meli White House Hotel NW1 3UP

Meli White House is a modern and elegantly newly refurbished hotel exceptionally located next to Regents Park, within a short walk from the world-renowned shopping streets of Oxford Circus & Regents Street. Warren Street, Great Portland Street and Regents Park underground stations are all within a 5-minute walk.

**Salary package: up to £26,780 plus service charge// Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards andreferralbonuses // many more**???????

SWITCHBOARD / GUEST SERVICE LINE AGENT

Mission: The Guest Service Line Agent complies with the daily operations of the department, attending all customer requests through the telephone line and committing to achieve excellence in customer satisfaction

Responsibilities will include, but are not limited to:

Comply with the customer service strategy through the established telephone line, efficiently managing all guest requests and committing to achieve total customer satisfaction.

Ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations.

Inform and offer customers, via telephone, services and products according to their preferences, both in the hotel and in the

destination, applying upselling and cross-selling techniques to optimise the hotel's extra revenues.

Manage customer incidents, following the established protocols.

Efficiently use the different departmental management tools necessary for the daily control of operating procedures.

Be knowledgeable of the Voice of the Customer results, complying with the established improvement plans.

Verify material orders following the set product guidelines, for better optimisation of economic resources.



Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

What are we looking for:

  • Customer Service skills
  • Fluency in English. Additional Spanish would be advantageous.
  • Good communication and problem solving skills.
The successful candidate must already have eligibility to work in the UK.

At Meli we are all VIP

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meli an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you,VIPPeople.

At Meli Hotels International, we are committedtoequal opportunities between women and menin the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitmenttoequality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe thatdiversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry througha socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.

If you want to beVery Inspiring People, follow us on:

INSTAGRAMTWITTERLINKEDININDEEDGLASSDOOR


AMRT1_UKCT