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Event Planner

2 months ago

Brockenhurst Hampshire, United Kingdom Restaurant Associates Full time

About the job


Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.

We are currently looking for enthusiastic and organized Event Plannerto join our sales team at exceptional venue;Beaulieu National Motor Museum in New Forest.

Purpose of the role:

To be responsible for coordinating the conference and events bookings for the venue. Conducting showrounds and meeting customers to establish final details. Proactively upselling the facilities and always aiming to meet customer needs and exceed customer expectations. Produce BEOs and attend operational meetings to ensure all details and requirements are handed over accurately to the operations manager. To raise and send customer invoices and be responsible for post event calls and customer feedback. Consistently ensure the highest standards of accurate and timely customer, staff and management information.

Job description:

  • Conducting reactive sales activities including responding to telephone and e-mail enquiries for final details
  • Following up on post-event calls within a specific time scale to optimise repeat business
  • To secure venue showrounds for the BDMs
  • To achieve agreed upselling sales targets
  • Ensuring all details and requirements of confirmed bookings are handed over accurately to the operations team
  • Proactive calls focusing on past bookers, lost and turned down enquiries and lapsed accounts
  • Liaise with the client onsite teams to ensure a harmonised approach
  • Opportunity to attend venue showcase events and FAM Trips
  • Generating and sending full pre-payment invoices to the customer
  • Updating final invoice revenue in Delphi post event
  • Update 3rd party platforms along with the venue website with seasonal offers and packages
  • To always be aware of sales activity/initiatives of our competitors and use this market intelligence, acting upon it to ensure RA Venues obtains its market share in this sector
  • To maintain accurate, up-to-date reports and information
  • To maintain the Delphi FDC booking system compliance benchmark
  • To maintain relationships with local event partners and LVP
  • Support innovative campaigns for the Sales and Marketing plan
  • Always responding positively and efficiently to customers, ensuring repeat business is optimised
  • To perform ad hoc tasks as directed
  • Will have extensive event planning experience within the UK conference and events industry
  • Will be experienced in achieving KPIs and developing business strategy to achieve growth expectations

Who You are:

Talented and creative individual with the ability to follow instructions carefully and independently. Highly adaptive and flexible with good organisational skills and strong attention to detail. Excellent team player with self-management skills.

  • Will have extensive event planning experience within the UK conference and events industry
  • Will be experienced in achieving KPIs and developing business strategy to achieve growth expectations
  • Minimum 2 years experience in an event planning role within a Conference & Events environment

What well give You:

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Annual salary of up to £ 25000,00
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

Who we are:

We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. As part of Compass, you have the opportunity to work behind the scenes at sports and leisure events, oilrigs and military bases, and in the heart of schools, hospitals, care homes, client offices and boardrooms some 6,000+ locations across the UK and Ireland.

We do it all and so could you. Apply now and join the family

Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.


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