Senior Groups and Events Sales Executive

4 weeks ago

Farringdon England, United Kingdom The Zetter Full time
Employment status

Please make an application promptly if you are a good match for this role due to high levels of interest.
Permanent, full-time, office based

Place of work
Zetter central office, 86-88 Clerkenwell Road, London, EC1M 5RJ (Farringdon)

Salary
£37,000

Company Description
The Zetter Group, a renowned hospitality company, is known for its award-winning hotels, restaurants, and bars that exude distinct personalities, wit, and style. The Zetter Group venues include The Zetter Clerkenwell, The Zetter Marylebone, and Marrable's hotel, with The Zetter Bloomsbury opening in early 2025. With a focus on value-driven boutique properties, The Zetter Group stands out for its attention to detail, engaging narratives, and exceptional guest experiences. Sustainability is deeply ingrained in our culture, as we believe it is the only way to operate.

Role Description
This is a full-time on-site role for a Senior Groups and Events Sales Executive for The Zetter, located in Farringdon. A key role within our central team and for the small but mighty Zetter group, we are looking for someone highly motivated and driven, to take the lead on all things groups and events, under the supervision of the Head of Sales and Marketing. Working closely with each hotel’s team and senior leadership to drive events and groups revenue, this roles contributes to the overall success of our company.
It is a stepping stone to a managerial and more proactive role as the group expends and the team grows, with our next property, Zetter Bloomsbury, opening mid-summer 2025.

Responsibilities
Manage all groups and events enquiries (corporate and social) for the Zetter portfolio, via various channels/medium, including but not only, telephone, email or booking platforms, in a timely manner, from enquiry to contracting stage.
Prepare sales proposals, quotes for all prospective business leads, for new and existing clients.
Build strong working relationships with direct clients and agencies alike, to ensure sales opportunities are converted and secure repeat business.
Ensure a high level of conversion in order to achieve or exceed defined budgets and KPIs.
Handle exclusive hire enquiries for our 2 Zetter properties as well as commercial filming and photoshoot enquiries.
Showcase the brand through property show rounds, cross-selling events and accommodation within the Zetter portfolio.
Assist the sales team with hosting fam trips and potentially attending some office presentations, roadshows or trade fairs.
Work closely with the coordination/operation teams to ensure that all details are handed over seamlessly and constant contact with the clients is maintained.
Analyse market trends, competitor activity, and customer feedback to adjust sales strategies accordingly, working with the Marketing team to create appealing special offers and targeted campaigns.
Maintain an up-to-date knowledge of competitor set and report on any key changes or new opening.
Be an ambassador, proudly representing our brand, embodying our values and commitment to our teams.

Requirements
Prior experience in group sales, meetings and social events experience is essential.
Proven technical knowledge: CRM, Event management system, PMS, Office,…
Strong organisational & planning skills.
Excellent negotiation and communication skills.
Natural at sales, motivated with a proactive attitude.

Personal attributes
Be driven; we love a go-getter, someone that understands what needs to happen to get the job done and reach targets.
Be accountable; it’s your job after all. But remember we are a team; shout if you need help.
Pay attention to details; once it is with the client, it is impossible to get it back so we expect your best work before you press send.
Be organised; the role is diverse and requires juggling enquiries, meetings, deadlines, several working locations, all the while managing guests’ expectations.
Be sociable; get to know your colleagues. Some of them will surprise you We have some of the most talented people among us.
Above all, be yourself; we are a lovely bunch. We work hard and we don’t take ourselves too seriously; we also like to let our hair down

What we will offer you
Here at The Zetter Group, we are all about working hard, yet having fun whilst we do it
Food & drink discount in all Zetter parlours (50% off),
Referral Bonus – Up to £500,
Friends & Family hotel rate – 50% off for all family & friends,
Employee of the month rewards,
Free meals on duty,
Paid day off on your birthday... and much more

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates.

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