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Guest Relations Supervisor
2 months ago
Please ensure you read the below overview and requirements for this employment opportunity completely.
We are currently looking for an experienced Guest Relations Supervisor for a luxury 5-star hotel in Berkshire. As Guest relations supervisor you will oversee the guest experience for all hotel guests always ensuring the highest level of customer satisfaction.
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The Perks
The Guest Relations Supervisor will receive:
- Basic salary of up to £30,000
- Up to £3,000 in service on top
- Complimentary stays with breakfast included– stay twice a year at each hotel
- 50% off at bars and restaurants
- £1,000 Refer a friend bonus scheme, including £200 tax free on their first day
- World class learning and development opportunities
- Social events throughout the year
- Free Meals on Duty
- Exclusive Access to a discount platform featuring 1000's of retailers
Set on 240 acres, this luxury, picturesque, 5 Star hotel is part of prestigious hotel collection. On site they have a luxurious Spa, Michelin Star Restaurant, and Lounge Bar.
The Person
The Guest relations Supervisor will have:
- Experience in a similar setting in a hotel environment
- Have a talent for staying calm and profession, despite challenging situations
- Have great communication skills with a strong customer service ethic
- Have organisation and time management skills to arrange your daily tasks
- Excellent spoken and written English
- Be available for a six-month fixed term contract
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