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Concierge Security Officer

2 months ago

Hexham, United Kingdom BidvestNoonan Full time
About The Role

The following information provides an overview of the skills, qualities, and qualifications needed for this role.

Concierge Security Officer

Northumberland
£11.50 per hour
Average 48 hours per week
Shift Pattern: 7 Nights on 5 off, 7 Nights on 2 off, 7 Nights on 5 off (to be discussed at interview)

A fantastic opportunity has arisen within Bidvest Noonan for a Concierge Security Officer, who will work at our client’s prestigious premises.

This role is pivotal to the success of the building operation as this person will act as the front of house for the management team.

The successful applicant will have experience of working in a reception environment and be well practiced in dealing with clients both over the telephone and in face-to-face situations.

We require officers to be SIA licenced – Security Guarding/Door Supervision

Duties of a Concierge Security Officer

To meet and greet all visitors promptly, using the correct protocols to ensure that each visitor feels special and cared for
Ensure that an exceptional level of service is always maintained in reception areas and meeting suites, including contacting the meeting hosts
Build and maintain a current, working knowledge of all policies, procedures, systems, and developments, as well as general information, to be able to provide staff and visitors with information as required
Ensure that the telephone is answered in a timely and professional manner and transferred to the appropriate personnel or message are taken
To maintain close working relationships with the relevant Building Management team and to coordinate efforts
To control car parking and ensure visitors use allocated correct parking bays

Job role requirement of a Concierge Security Officer

A valid SIA and CCTV
First Aid certificate
Previous experience in a similar role
Have knowledge of Assignment Instructions (AI’s)
Excellent written and verbal communication skills
Customer/Client focused
Must be able to work under pressure
Basic computer literacy required

Benefits of being a Concierge Security Officer

Full uniform supplied
Paid holidays
Pension plan
On-going training
Progression opportunities
WRKIT Employee Benefits Platform which give you access to savings
HSF – a health cash plan and personal accident benefit with added services

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact careers@bidvestnoonan.com