Senior National Account Manager

2 weeks ago

London, United Kingdom Rituals UK & Ireland Full time

We are super excited to announce that we are now looking for a high calibre Senior National Account Manager to join our Head Office team on a 12-month Maternity cover contract


Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.

The purpose of the role is to manage our department store channels across the UK & IE in order to meet sales targets, and other objectives with focus on key account management, profitability and sales growth.

You will also be responsible for:

  • Developing relationships with key retail partners to influence brand positioning, distribution and brand awareness.
  • Maximising the potential of existing partners & onboard potential new partners.
  • Negotiating and unlocking opportunities to drive incremental wholesale revenue, exploring secondary space opportunities and optimising sell-in.
  • Taking wwnership of forecasting process per account, factoring in NPD and marketing initiatives.
  • Directing, coaching and supporting the team in effective key account management and push sales targets by developing the right competencies and efficient working methods.
  • Liaising with local and central Marketing Teams to create full 360 marketing plans per account in line with key commercial moments and ensure they are executed to the highest standards.
  • Liaising with the Central Head Office team in the Netherlands to ensure that the UK & IE wholesale agenda is met and Selective Distribution Strategy is fully implemented by partners.
  • Leading the training plan for front line teams with local training team and Account Managers
  • Attending retailer conferences/roadshows and be the face and voice of Rituals.

You'll make an impact in the business by:

  • Driving gross and retail sales growth in a profitable and sustainable manner.
  • Developing and influencing retailer partner relationships in order to maximise sales opportunities, build brand awareness and visibility.
  • Working in a full 360 manner with retailer teams to include buying, supply, marketing, training and .com functions.
  • When appropriate, propose new locations or upgrade the selling environment in each partner location.
  • Looking to maximise stock availability for partners through planning for success and by liaising continuously with our partners and customer fulfillment team in CHO.
  • Ensuring that Account Managers are focussed on delivering the account strategy for each location and building effective relationships at a local level with partner teams.

Your main result areas will be:

  • Ensuring business objectives, sales targets and profitability are achieved
  • Management of the marketing budget
  • Supporting the co-ordinator and Account Managers to help them achieve their targets
  • Challenging accounts to maximise our brand locations & position in stores

Your experience:

  • At least 5-8 years in working in beauty/wellbeing sector ideally with a large FMCG business.
  • Extensive experience of working with large, multiple retailers
  • Demonstrable sales success ideally with a beauty brand in the UK / Ireland
  • Experienced in creating 360 plans with key UK based multiple retailers
  • Strong analytical mindset with extensive knowledge of using Excel, PowerPoint and Word.
  • Strong experience of using and understanding retailer sales reporting systems, managing the supply chain and creating 360 account plans
  • Leading, managing and developing individuals
  • Experience of working in a matrix organisation would be advantageous

DIVERSITY AND INCLUSION

At Rituals, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.

It fuels our innovation and connects us closer to our customers and the communities we serve.

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